How to overcome version problem in Kies?Support

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  1. AllThingsPure

    AllThingsPure Well-Known Member

    After some hits and misses, I managed to get my Galaxy S connected to Kies and stay connected. It is shown as GT-I9000. Then under Firmware information, it says "Please update Samsung Kies to the latest version and then upgrade firmware. Current firmware version: PDA:JG4 / Phone:JG4 / CSC:JG4 (XSO)"

    When I click Help Check updates in Kies, it says "Latest version installed. Installed version:"

    I am STUCK!! How do I get out of this ditch?


  2. rayhipkiss

    rayhipkiss Well-Known Member

    What you could try is to download the latest version of Kies from Mobile Phone's Software&Manual SAMSUNG

    Then un-install the version you have, and install the latest version you just downloaded.

    AllThingsPure likes this.
  3. AllThingsPure

    AllThingsPure Well-Known Member

    Thanks. This method works. Wonder why my old Kies was reporting that it was the latest.
  4. rayhipkiss

    rayhipkiss Well-Known Member

    Glad it works. All we need now is for Samsung to start giving out Gingerbread:D.
    From what I've read on other forums, Kies is a strange bit of software that likes to please itself, so I wouldn't worry too much about it.
    By the way, you should now be on version

    All the best.


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