How To Place Coby MID9742 into Recovery Mode (system recovery utility). Turn the MID9742 Off before you try this procedure: 1) Press and Hold.. VolumeUp & Back button ... 2) While still holding above .... Press & Hold Power button. (30 Seconds) 3) When a Big Green Android Robot appears, Release all buttons. .... You are in Recovery Mode 4) hit the BACK button and you will see the options --HINT - if the word "android" appears you failed- LONG/HOLD Power to Turn/OFF tabet then try again. - Start at # 1 You will see the following Menu: Android system recovery -- Android system recovery utility - Apply update from external storage - wipe data/factory reset - wipe cache partition - apply update from cache The 2nd option (wipe data/factory reset) should restore to factory condition.