How to Tell the Difference b/t New & Refurb??General


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  1. Mskgreenel

    Mskgreenel Well-Known Member This Topic's Starter

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    I'm sitting here waiting for UPS to deliver my Incredible replacement from Asurion.
    I was wondering if there's a way to know if it's a referb or brand new. They told me that they would note my account stating that I requested a new phone and not a referb, but they couldn't promise anything as they just take the next availible Inc (new or refurb) and process the order.
    The rep also said that there aren't alot of parts floating around to mass produce refurbs..
     

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  2. contagous

    contagous Well-Known Member

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    When I got a my refurb, it came in a brown box, with no battery or battery door. Sent it back as they told me i was supposed to get new retails replacement as within 30 days... new one on way promised new box..



    Also when i got my refurb, fed-ex box was only 1lb/0.5kg in weight, retail box is 2lb's/1kg

    Hope that helps..

    GL
     
    GrandMasterB and Mskgreenel like this.

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