Unfortunately, Samsung New PC Studio (NPS) does not like the galaxy portal. Even if you can get your phone recognised, you will not be able to manage it, you will only be able to mount your phones SD card so you can transfer files to and from your phone, through your PC.
If you would like to upgrade from 1.5(cupcake) to 2.1(Eclair) then there are numerous posts on how to do this, you might find these topics helpful.
-Backup guide http://androidforums.com/samsung-galaxy-portal/98085-backup-my-portal.html
-Beerkan's Flashing & Rooting guide http://androidforums.com/samsung-galaxy-spica/124299-root-me-baby-one-more-time.html
To get an idea of how much more help we can be, it would be usefull to know;
A) Your phone carrier (3, T-Mobile, Vodaphone, O2 Etc ...)
B) Roughly how computer savvy you are (So we know if we have to do an idiots guide or if you understand the techy terms )
Ok, try this
If the link does not work, goto tmobile.co.uk click on support, then settings & updates then the android tab.
There you will find instructions on how to update to 2.1
This is probably easyer than trying to teach you to use odin. I'm assuming your in the UK.
Hm, can't bank on it. Tbh. You might be better off just using beerkans guide.
If you want I can give you all the files you need to be able to get the update done, so you don't have to fart around making accounts on other sites. Just send me a PM if you want.
I'm new here so please be gentle
I too have been trying to update from 1.5 to 2.1. but so far have had no success.
I've tried the official way through NPS only be told that "No upgrade is necessary", and I also tried through Kies which of course doesn't support my device.
I've also been on the T-Mobile official site (I'm with T-mob) but it just directs you back to Samsung.
I've tried going through the rooting guide as mentioned further up this thread, but it tells me to "check image files".
It might be the I570EXXJH6.tar file I am having trouble with as I could only find that file name as a zip file, if I extract further there is no mention of it in the extracted files. Is that right or wrong?
Any help would be much appreciated, cheers.
Separate names with a comma.