Hello, I just recently found out my charger was also a modem usb cord thingie. I tried to connect it to the computer but it said it didn't work so I downloaded the LG Outlook Sync program but that didn't work at all... I don't even know where it is. Now when I plug my phone in a bubble pops up saying "New hardware found" and what not but now when I double click it nothing happens, then the icon and bubble disappear after about 5 seconds. Can anyone help me? All I want to do is transfer my pictures from my phone onto my computer. Oh and could you please put the steps in layman terms?