How to upload pics from phone to computer?Support

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  1. HopeK

    HopeK Member

    I just recently found out my charger was also a modem usb cord thingie. I tried to connect it to the computer but it said it didn't work so I downloaded the LG Outlook Sync program but that didn't work at all... I don't even know where it is.
    Now when I plug my phone in a bubble pops up saying "New hardware found" and what not but now when I double click it nothing happens, then the icon and bubble disappear after about 5 seconds.

    Can anyone help me? All I want to do is transfer my pictures from my phone onto my computer.

    Oh and could you please put the steps in layman terms?

  2. Jay-Eff

    Jay-Eff Well-Known Member

    1st make sure that in your settings for the "sd card, usb mass storage"
    that Mass Storage IS checked.

    Then when you plug in your phone with the usb cable you should get a notification message for mounting the sd card which you will say yes.

    You will be ready to navigate thru your sd card using your windows explorer. :)
    fried chicken and rawr44 like this.
  3. HopeK

    HopeK Member

    Okay I did that but now that I am viewing them how do I save them onto my computer?
  4. Jay-Eff

    Jay-Eff Well-Known Member

    Click on the files you want to copy then right click on your mouse to do a "copy" (or cut if you want to remove them from your phone at the same time) and paste anywhere you want in your computer using that right click again.
    HopeK likes this.
  5. HopeK

    HopeK Member

    Okay thank you so much :) :)
  6. rawr44

    rawr44 New Member

    hey, im having the same problem
    i changed the settings to the mass storage thing like you said but im not getting the notification to mount the sd card...the phone says its hooked up through the usb to the computer properly and all but i just dont know where on my computer to look for the pictures (i went to the 'my computer' folder and opened all the drivers but they said they were all empty)
    help please?
    ****nevermind i figured it out :p
  7. vplynch

    vplynch New Member

    I need you to be even more basic for me. When I plug the phone and computer together, I get them synchronized, but it just stops there. No other message. I used to get a message on the phone about mounting, but not anymore. I'm not sure where to go to see if the settings are on mass storage. Your help is appreciated. Thank you.
  8. Jay-Eff

    Jay-Eff Well-Known Member

    it happenned to me a few times where I didn't get any notification to mount the sd card.

    Go to your settings for sd card,usb mass storage while your phone is plugged to your computer and if the option for mass storage IS checked uncheck it and recheck it again. it should pop the notification.

    You can also make sure that is Settings>> Application>> developpement;
    That usb debugging is also NOT checked.

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