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How to use keypad when on a callGeneral

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  1. Ekendra

    Ekendra Member

    In my Galaxy2, I find that I am unable to use the keypad when making a call, say, to a bank, specially when they ask that I press "1" or "2" for some action.

    Anyway I can get around this problem?

    Thank you

  2. heshanj

    heshanj Well-Known Member

    while on the call, look at ur screen. once it turns on after u move it away from ur face (it takes a second), there's clearly a button marked keypad! :D
  3. Ekendra

    Ekendra Member

    Thank you for responding.
    I can open the keypad, but I am unable to use it. In other words thekeypad remains inactive. I can not use the numbers to activate any commands.
    I need to find a way to use the keypad while I am on a call.
  4. heshanj

    heshanj Well-Known Member

    thats strange, it works perfectly on mine
  5. Ekendra

    Ekendra Member

    I just discovered that keypad entries will work on some telephones and not on other systems. Perhaps the keypad tones are not recognized.
  6. evohicks

    evohicks Well-Known Member

    I have had this problem briefly when getting in touch with o2 using the automated system, I found that a 'longer' press on the number you want usually does the trick.
    Ekendra likes this.
  7. Ekendra

    Ekendra Member

    Thank you Evohicks and HeshanJ.
    The keypad now works during call.:)


  8. heshanj

    heshanj Well-Known Member

    great :D i'll remember the long-press thing too!
  9. rajeeva

    rajeeva New Member

    Am using Galaxy Ace & while on-call I will be in need to use keypad to enter not just numbers but also letters. How will I enter letters? Eventhough letters are shown on keypads only numbers reflect. Please suggest

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