HTC Aria Cracked Screen


Last Updated: 2013-01-25 06:36:23
  1. screenamesuck

    screenamesuck Well-Known Member


    No the phone doesn't suck at all, there is nothing wrong with it. Phones break, I don't know any phone that will not break if you drop it??? Maybe your situation is just a case of user error

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  2. avoidatt

    avoidatt Member

    OK, perhaps I'm extending to say it sucks but a phone you have to handle like a wine glass is a poor tool for me.
    After light searching, sounds like there's lots of people who are experiencing the busted glass syndrome on the Aria.
    Yes, it's small and it's plenty fast compared to some of the Snapdragon devices I've touched, but the sacrifice in durability for size and weight savings makes it useless.
    Furthermore, the battery blows but such is life with Android (if GPS & BT are enabled).
  3. avoidatt

    avoidatt Member

    My pal and his wife just got his and her's Evo's.
    Three weeks in, two cracked screens.
    Maybe I roll with a bunch of ruffians, but seriously, we all had iPhones before and nobody ever had a cracked screen.
    Do not want to go back to iPhone, love Android, looks like a Blackberry move is coming again.

    Did anyone get their HK glass and install it yet on an Aria?
  4. Mixup52

    Mixup52 New Member

    I ordered my wife her screen/digitizer last week. Got an email this morning stating that it is on the way. My wife can't wait to have me fix it. I have an Iphone, have had all versions from the beginning. I am not the sure handed of people, I have had my share of drops, about 5-10 a month and no broken glass on the Iphone.

    Wife drops this aria once and it pretty much exploded!
  5. LFarmer90

    LFarmer90 New Member

    I just got my replacement screen for my Aria from the cellular nationwide, waited for it to get here from Hong Kong and guess what? No tools or intructions how to replace it! Ahh! Im so lost now.
  6. davis15

    davis15 New Member

    i recieved my aria yesterday costed me 129 and the next day it cracked
  7. avoidatt

    avoidatt Member

    My friend who works at AT&T saw my Aria and got one himself.
    The SECOND DAY he had it.. cracked screen.
    Look for a recall or something, this is absurd.
  8. Mixup52

    Mixup52 New Member

    You guys should put insurance on them wait a week or two and claim insurance. I would have done that but I switched it to a different line. ATT states that the insurance is a per line basis and not a per device basis. you have 30 after you order it to put insurance on it. you can add the insurance through the website.

    My screen should be here tomorrow, I will take mine apart and do a write up on it.

    Good Luck!
  9. avoidatt

    avoidatt Member

    Is there a deductible on the AT&T insurance?
    I ended up buying my phone outright so that I could avoid being in a contract.
    Will explore if I can put insurance on the device, even though it's not active.

    Had to go back to old iPhone as the Cracked Screen turns the Proximity Sensor on instantly and the phone goes dark as soon as I answer a call.. thusly.. there's no way to hang up the phone, press any keys, etc. (although sometimes if I plug a headset in the proximity sensor is overridden although it's not consistent).
  10. Gforce083

    Gforce083 Well-Known Member

  11. thunder9111

    thunder9111 Member

    is anyone using the glass case protector?
    i think that would work quite well to protect it.. and since the phone is pretty small already, the minor size increase wouldnt affect it too much
  12. SysAdmNj

    SysAdmNj Well-Known Member

    I got my Aria replacement and immediately bought the cheap rubber case, wel not so cheap, that At&t sells plus I had left over screen protectors. This until seido puts out a nice innocase for this which I'm a fan of.

    The rubber case, and any case for that matter, protects the edges of the glass all around. If I had this the first time my phone flew across the room, the screen wouldnt have cracked. I'm pretty sure of it. The way these cases come over the edge of the glass just a bit is enough.
  13. Gforce083

    Gforce083 Well-Known Member

    What is the name of the case?
  14. SysAdmNj

    SysAdmNj Well-Known Member

  15. Gforce083

    Gforce083 Well-Known Member

  16. Droidized

    Droidized Well-Known Member

    FWIW - I have the same overpriced case. I also like it and feel it does a nice job of adding protection while maintaining the pocketable form factor. It covers everything but the headset port and bottom port section. It grips the phone tightly (hope it stays that way), grips my car dash and table tops, but doesn't attract lint and dust. I also like the "lip" it makes at the edge of the glass, which makes it so even when placed face down on a flat surface, the glass doesn't touch. The on/off switch and volume rocker fits just right; something that didn't work well with a different phone when I used a cheapo silicone case.
  17. jcawesome87

    jcawesome87 New Member

    I had cracked my screen only one week after receiving the phone. :(
    I went to Ebay and found a replacement digitizer for the HTC Aria/Intruder
    It took about 2 weeks to get here. It arrived today actually.

    I looked all around trying to find a tutorial on how to actually replace the digitizer on this specific model only to be disappointed that nobody had created one yet.
    (I personally will not be taking apart my phone again to create one with pics though.)

    To do this though you will need a tri-wing screwdriver or a very small flat head that can fit into one of the wings of the screw.

    1. Remove backcover
    2. Remove Battery, sim chip, and memory card
    3. Unscrew the top two screws (meaning the end farthest from the memory card.)
    ***********************************************************************************
    EDIT: The screwdrivers that came with the order were not correct. I had to use a tiny flat head eye glass repair screwdriver, you will need a tri-wing screwdriver to properly fit it. (If you use the flat head like me you will need one that is small enough to fit into one of the wings of the tri-wing screw on the back and use some pressure to take it out)
    ***********************************************************************************
    4. Using a flat plastic wedge, (I used the one that came from my ebay order, it looks like the blue tool in this pic [​IMG] )
    5. Carefully pull off the parts at the top being very cautious not to break anything. (Do not pull the circuit board out, only lift the end closest to the edge of the phone)
    6. Using the flat plastic wedge again, push the wedge tool between the phone and the broken screen. (It will feel like you are breaking it but it is fine, it is held on by a sticky paste that will slowly give way)
    7. Disconnect the connecter from the old digitizer to the new one and remove the old digitizer.
    8. Being careful not to put fingerprints on any exposed surface of either the phone lcd or the replace screen, place the new digitizer in the exact spot of the old one.
    9. Connect the connecter from the new digitizer to the board, be careful not to pull the circuit board out and do not scratch the board.
    10. You may want to use some glue to hold the new screen on, hopefully this will not happen again. My phone still had enough of the sticky paste left to hold the new screen fine.
    11. Put the phone back together in reverse order.
    12. Turn it one and everything should be working again.

    My fixed phone:
    [​IMG]
    911jason and Ambictus like this.
  18. SysAdmNj

    SysAdmNj Well-Known Member

    Heck no. Like my soap, I'm keeping my Aria on a rope :D



    I'm a fan of seido's innocases, so hopefully one comes out before my 30 days and I'm returning this gel case :D

    The "lip" is key here and most cases will have that. I generally have to push hard on the on/off button. I can bet that if seido makes a case for the Aria, they will leave the on/off button exposed which is what I would prefer.
  19. avoidatt

    avoidatt Member

    Screen ordered (EBay, $54.99 delivered with tools).
    Will update here once it arrives and it replaced.
    JCawesome- Thanks for the great notes on how to replace!
  20. dreamflux

    dreamflux New Member

    @jcawesome87

    I just replaced my screen as well... took about 1:30 the directions below are correct but still a little vague

    I'll put some addendums to Jc awesome's steps...

    1. Remove backcover
    2. Remove Battery, sim chip, and memory card
    3. Unscrew the top two screws (meaning the end farthest from the memory card.)
    4. Using a flat plastic wedge, (I used the one that came from my ebay order, it looks like the blue tool in this pic [​IMG] )
    5. Carefully pull off the parts at the top being very cautious not to break anything. (Do not pull the circuit board out, only lift the end closest to the edge of the phone)

    ** there are two pieces to pull off....with the phone laying flat (screen down and the top facing away from you) a larger yellow piece with an attached back speaker comes out towards you. a second piece pulls up (north as if on a map)... but becareful because there is a bunch of tape and tackiness all throughout this thing (literally I felt it was held together by tape). I actually pulled off the grill on front as well.

    ** the circuit board is kept attached near the top right. the element that is the power button snaps off. (there are two little dots just to the right of the speaker with what looks like blackish tape that connects to the circuit board... you can pop this off.

    With that off, I could lift the circuit board about 30 degrees or so... I wasn't comfortable pulling it back any farther than that.
    I did step 5 AFTER I got the screen off.



    6. Using the flat plastic wedge again, push the wedge tool between the phone and the broken screen. (It will feel like you are breaking it but it is fine, it is held on by a sticky paste that will slowly give way)

    ** careful on this part... especially difficult depending on how your screen is cracked. but it is just a bunch of sticky tape that is keeping it attached.... I had to peel away the goo and connection near the top sensitive areas as my ear piece speaker came off with the goo.


    7. Disconnect the connecter from the old digitizer to the new one and remove the old digitizer.

    **I used a small little tweezer and sneaked it in underneath the circuit board to pull the digitizer connection out.... a little difficult to push back in, but just took some patience.


    8. Being careful not to put fingerprints on any exposed surface of either the phone lcd or the replace screen, place the new digitizer in the exact spot of the old one.

    ** have some lint free microfiber cloth handy and perhaps some screen cleaner.... I spent about 15 minutes cleaning the lcd screen before laying the replacement digitizer back on.
    I actually did step 9 before step 8.



    9. Connect the connecter from the new digitizer to the board, be careful not to pull the circuit board out and do not scratch the board.
    10. You may want to use some glue to hold the new screen on, hopefully this will not happen again. My phone still had enough of the sticky paste left to hold the new screen fine.

    ** I agree... the first time you replace it will be fine.... afterwards tho, I can see it running out of tackiness.....


    11. Put the phone back together in reverse order.
    12. Turn it one and everything should be working again.



    ** in a nut shell
    1) take out two screws
    2) detach two yellow shell pieces
    3) un hook a latch that is the power button
    4) pry off the screen
    5) lift the circuit board approx 30 degrees.
    6) detach digitizer connection
    7) replace digitizer connection, return circuit board flat
    8)position digitizer and press down to adhesive.
    9)replace two plastic yellow shell pieces
    10) screw it back on.

    done.

    let me know if you have any questions.=)
    enjoy your "brand" new aria.
    911jason, numbersman and Ambictus like this.
  21. SysAdmNj

    SysAdmNj Well-Known Member

    Sheesh, while this will be greatly helpful to some, I'm just glad I got insurance :D
  22. davis15

    davis15 New Member

    i argued for 61 minutes with att until they got me a new one:)
  23. dreamflux

    dreamflux New Member


    yes but you're missing the pure sense of accomplishment that comes from fixing your own phone..... and the fleeting background sense of "What have I done now" as you see your phone disected in front of you.

    =)
  24. SysAdmNj

    SysAdmNj Well-Known Member

    Oh believe me I've repaired/modified devices before, and thats why I'm glad I have insurance. I guess I'm not a hardware guy.
  25. eortizr

    eortizr Member

    what is the name of the seller? I need one...

    THanks

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