Support htc desire,im new to it unsure what to do.so many things wrong . grrrrrrrrrrr

Discussion in 'Android Devices' started by bubblejasmine, Sep 28, 2010.

  1. bubblejasmine

    bubblejasmine Member
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    Aug 27, 2010
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    Help please htc desire
    hi i got a htc desire and im with prepaid optus in australia and keep getting messages like generic network failure and also the process com.htc.bg has stopped unexpectedly please try again.ive reset the phone how many times and also tried different settings for mms and internet thru optus but still get theses annoying messages when i send a mms message. can someone please help and do u know what i can do to fix it.also when im on the phone it cuts out of service even though there is service. it does it alot .ive tried three different simcards from different carriers and the same thing . anyone know what to do.
     

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  2. SUroot

    SUroot Well-Known Member
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    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    When you changed the sim, did the access point names update too? the APN?

    If these were also correct, I would consider speaking to where you bought the phone from.

    Might also be worth changing the thread title to something like "MMS / generic network failure issues on Optus" to get more specific help
     
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