htc desire mms and other problems, is it just me


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  1. Andy704

    Andy704 Active Member This Topic's Starter

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    major htc desire issues


    Be interested If just me, ok on to my second desire due to faults, Im on contract with t mobile, my 1st htc desire would not send picture messages, It said they were sent, but no one gets them, can receive them fine, even send them to myself and I will get them, just to no one else, very strange, also signal Is unstable and drops off constantly, streaming music via blu tooth is like having scratched disk, went on for 3 months, finally got them to except there is an Issue after sending them link to there forum with pages of people with same Issue, got new one finally and all was well for 2 weeks, now having same problems, but now with added touch screen Issues, where touch screen stops working till I switch It off or typing become really slow and can't keep up with me, and I type slow lol starting to think t mobile sending out little network updates that mess it up, anyone have this and manage to sort It,

    Also you can use your own tones for text, just long winded way of doing it, I did It, and still not sure how, connected by usb, put tone In loads of system folders till it turned up it alert tones, ended up with loads of same song in player, but just deleted them, someone must know which folder works rather than my long winded way
     

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  2. rebelkc

    rebelkc Active Member

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    I am waiting for a handset swap due to mms issues but I am not convinced it will sort anything. The net is full of folk complaining about this issue over all of the networks not just TMobile who I am with.
     
  3. Andy704

    Andy704 Active Member This Topic's Starter

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    WEll after I got new phone, worked for couple of weeks,, so got them to reset account, worked for one day, but today I think I made a break through, not a solution but maybe help them figure out why, delete a friends number who you know can recieve pics,delete them off sim, phone and Google account, delete all there messages and call history, now compose pic message and put there number manually. Don't cut and paste it, It then sends, so either phone book or sim is corrupting contacts, odd , let me know if same thing works for you, picideas@aol.com
     
  4. DesireMe

    DesireMe Well-Known Member

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    To set your own tone for SMS, put the file in the folder: sdcard/media/audio/notifications.

    If folder is not there, create it.
     
  5. nx1977

    nx1977 Well-Known Member

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    Have you emailed HTC support about this?
     
  6. w0bbl3r

    w0bbl3r Well-Known Member

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    I've had loads of issues sending sms on t-mobile
     
  7. Ten10

    Ten10 Well-Known Member

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    For the ringtone issue download the app rings extended. I keep all my music and tones in the mp3 folder and it finds them just fine.
     
  8. OFI

    OFI Well-Known Member

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    Problems with MMS on T-mobile here too. Some friends have received them albeit very delayed, others never receive them.

    Also could send SMS abroad but not receive them but that could be another issue :)

    Need to contact t-mobile this week, would seem very unlikely to be the phone at fault though..
     
  9. Arctic-Winds

    Arctic-Winds Active Member

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    I'm on Vodafone and a few of my friends aren't receiving my mms. I sent them to myself to double check and I receive them fine. Although Vodafone does send me a text saying that I've been sent a picture message with a link to view it online. Which I thought they only sent when a phone doesn't have the correct mms settings set up.
     
  10. ANEKii

    ANEKii New Member

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    I get the same thing. It;s looking like a handset problem, not a network problem. I always get the "pending" status when sending MMS messages. hTC need to release a fix for this.
     
  11. Andy704

    Andy704 Active Member This Topic's Starter

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    Yes Contacted htc, got know were, really doing my head in, going to try something today if get time, and buy pay as you go sim and see if sends with that, or find someone with t mobile sim, so can are if can rule out sim or problem from when upgraded on there setting ends, if you can send to your self, should work but don't,, let's hope we get it fixed, love this phone, from what I have seen, seems to be just t mobile customers , so not phone, ever sim or something gone wrong on t mobile system on upgrade, I did not change my old flexed 40 to new version been wondering if could be that, might explain why only handful of us with problem
     
  12. rebelkc

    rebelkc Active Member

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    If you search the web there are thousands of posts from folk across all networks with the same problems.

    It has to be a HTC issue surely ......
     
  13. abhishru

    abhishru Member

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    Hi, I am facing the same MMS sending problem, only difference is that I am getting error message as "network generic failure", pls let me know if there is any solution, thanks...
     
  14. Ten10

    Ten10 Well-Known Member

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    I haven't sent an MMS message recently. So I just tested it this second and it works fine. Perhaps you should visit your carrier's website and get them to text you the correct MMS settings. I know T-mobile has this functionality. I don't know if the other carriers have it also.
     
  15. rebelkc

    rebelkc Active Member

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    I was getting that initially then they started going through and just sitting as pending
     
  16. rebelkc

    rebelkc Active Member

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    I went through all of the settings with 3 different people at TMobile and all settings on my phone were correct.

    I can send the odd one ..... but thats about it and it seems to be a fluke if it actually works!

    I have spoken to HTC who went through the settings AGAIN then basically told me they had never heard of the problem and to back to TMobile!!!
     
  17. Andy704

    Andy704 Active Member This Topic's Starter

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    Getting carrier to send settings was all that happened 1st month, moved on from that and still got no were after 3 or 4 months, new sim next, are see if that does it, it is a very old sim, does anyone know if sim cards been upgraded in last 6 years, just theory, and isn't it great, even with all us, both htc and t mobile still say they never heard anything about it and pass you on, becoming a joke, we need to get everyones number and carrier under one ref number with htc, so we can all send details of what we got, ie tarrif, network, area we live in and serial numbers and see if a connection that could relate to us all
     
    rebelkc likes this.
  18. nx1977

    nx1977 Well-Known Member

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    Yes, SIM cards have changed in the last 6 years ;)

    A thought. Do those of you having issues have auto date & time enabled in settings? If so does the problem go if you disable and RECHECK date & time are 100% correct.

    The auto date time causes untold issues on Tmobile and other networks.
     
  19. rebelkc

    rebelkc Active Member

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    No change but thanks for the tip.

    strange thing though ............. the people the messages HAVE managed to get through to get a new one sent straight away ............ others who havent still pending .....
     
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  20. nx1977

    nx1977 Well-Known Member

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    Could be one pending message failing and stopping the others.
     
  21. rosco1712

    rosco1712 Member

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    I had similar issues with picture messaging and T-Mobile. Most of my friends are on O2, some would receive, some wouldn't. I read somewhere that having picture messaging turned off for a couple of days and then re-activativing would fix it. I telephoned T-Mobile, and to be honest they were very helpful, I spoke to a technician, who said that this wouldn't do anything. The techie actually traced my messages and said they were going to the O2 message centre and that there must be a problem at their end. He credited my account with the pics that didn't go through and asked me to give it another try. A couple of days later it still wasn't working, so I phoned up to have voicemail turned off, while I was on the phone I told them to turn off picture messaging as it wasn't working. A week or so later I was sent a pic, when I tried to view I got a message "generic network failure". I sent myself a pic (I was told this would activate picture messaging again) and I could view the pic no problem. I thought I'd give it 1 more go, sent a pic to a friend who couldn't receive and it went straight through, so much for the techie !!
     
  22. Andy704

    Andy704 Active Member This Topic's Starter

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    rosco1712 that is really interesting about 02, just checked all contacts I send to, they are all 02, better than my theory of putting numbers in manually as that only worked once, we might be getting somewhere, can everyone check there friends who they send to and let us know if there on 02
     
  23. Andy704

    Andy704 Active Member This Topic's Starter

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    UPdate to where I am with this, no where lol, just been on to t mobile again, and looks like they are starting to notice a trend with us poor buggers, and actually admitted there is a problem, and he thinks its a clash with t-mobile software on phone, clashing with htc stuff, and said not just 02 there struggling to send to, Orange is one we have trouble with, said for 3 months he has spent personally working with someone with same issue, he has had new phone, new sim, got no where, so that's sim out for fix,, he was on flext 35 2009 , I'm on flext 40 2009 that carried over from last contract, be interested to know if were all on old flext contract, just enougher stab in dark
    Andy
     
  24. Andy704

    Andy704 Active Member This Topic's Starter

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    UPdate to where I am with this, no where lol, just been on to t mobile again, and looks like they are starting to notice a trend with us poor buggers, and actually admitted there is a problem, and he thinks its a clash with t-mobile software on phone, clashing with htc stuff, and said not just 02 there struggling to send to, Orange is one we have trouble with, said for 3 months he has spent personally working with someone with same issue, he has had new phone, new sim, got no where, so that's sim out for fix,, he was on flext 35 2009 , I'm on flext 40 2009 that carried over from last contract, be interested to know if were all on old flext contract, just enougher stab in dark
    Andy
     
  25. w0bbl3r

    w0bbl3r Well-Known Member

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    im on old flext contract.

    woman at t-mob (3rd try) knew nothing of the prob (or the handset really)

    tried the usual sending with wifi on/off, 2g/3g, to myself, to their test phone etc.

    i would estimate 1 in 7 sms reaching the recipient at the moment.

    at the end she suggested i try another sim in a tmobile store, otherwise she'd swap the handset. i've got this one all set up nice so i dont really want to swap it, and i doubt it would fix the issue.
     

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