Hi, Forgive my ignorance; I'm a complete novice. Never had time to really get to understand my branded HTC Desire, bought in Hong Kong but serial numbered for Spain. The first time I connected to wifi I got advised an update was available and tried to get it (Android 2.2). It didn't load properly. I got a "process system is not responding" message, no wifi, no phone and constant rebooting every 5 minutes Have contacted HTC, removed SIM and SD, done soft and hard resets, all to no avail. From forums like this I know this isn't rare. HTC Spain suggest I send the phone to them, but as I'm in Australia, I'm a little fearful of expense. Is there anything else I can do? Is putting the update on a SD card likely to work when the phone has such limited functionality at present? If I do send it to HTC or otherwise fix it, should I avoid installing updates in future? All help appreciated, thanks.