HTC Desire Screen Issue!Support


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  1. dannysmith43

    dannysmith43 Member This Topic's Starter

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    Hi Guys,

    I have had my HTC Desire for a week now from the CFW on Orange, they forced me to sign up for 24 months, but after a few minutes with the phone - I had to have it. Its been great so far - except for 2 intermittent issues - it goes crazy every now and then...and the virtual keyboard mugs me off.

    I'm using it, browsing through apps in the market, internet pages, photos etc and it will just lose it and take over......scrolls around itself like a nutter, clicks on random things and has itself a jolly old time. I have to reboot the bloody thing and then its back to normal...I'm trying to show it off to people showing them how much better it is compared to an IPHONE 3GS and always buggers up at the wrong time - anyone else had this issue?

    I also have some issues with the virtual keybaord (QWERTY) in landscape mode, sometimes the bottom line stops working (spacebar, ctrl, shift etc) - I switch to my drawing app to check that part of the screen and it responds there - no problems.

    Otherwise works like a charm. Is it just me or is this an android 2.1 Desire issue???

    Thanks peeps'
     

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  2. wuthton

    wuthton Well-Known Member

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    Can't say I've had this issue. Are you lifting your finger away from the screen enough between presses? The screen can record a press if you are close but not touching, especially if you are anywhere with static, ie stood on a nylon carpet.
     
  3. @ndrew

    @ndrew Well-Known Member

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    Not sure if it would help but have you tried calibrating the g-sensor under display settings?
     
  4. dannysmith43

    dannysmith43 Member This Topic's Starter

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    I dont think its me touching the screen, u can literally sit back and watch it shoot around screen, clicking and switching to other screens. I tried calibrating a few days ago and its done it since.

    Thanks for the quick replies.
     
  5. @ndrew

    @ndrew Well-Known Member

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    Get it replaced.
     
  6. grainysand

    grainysand Well-Known Member

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    I lol'd. I know I shouldn't, but...

    Anyway, yeah, this is a known issue present in the N1 and, it appears, the Desire. The touchscreen calibration sometimes goes... off, usually caused by tilting your phone at a wrong angle and/or palm-wrapping it. You don't have to reboot; simply turning the screen off and turning it back on will fix it.

    It is most likely a software issue, fixable by future updates; my N1 had the issue once upon a time, but since rooting, I've found that the issue goes away entirely on some custom ROMs (which use newer kernels and may have better-optimized drivers).
     
  7. wuthton

    wuthton Well-Known Member

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  8. nx1977

    nx1977 Well-Known Member

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    I had similar on my hero.

    Dust/debris/greasy finger marks I found to be the cause. Clean the screen with optical wipe and the issue should go away.
     
  9. antipesto93

    antipesto93 Well-Known Member

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    get it replaced, also try using a task killer
     
  10. dannysmith43

    dannysmith43 Member This Topic's Starter

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    Have tried switching the screen on / off but it still plays me up after, it will eventually sort itself it seems. I've just done a factory reset, been ok so far, but if it plays up between now and 2moro its goin back to cfw! I'm not gettin stuck with a dodgy or half finished phone for 2 years, no chance!
     
  11. lekky

    lekky Lover VIP Member

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    Thats really strange, if it moves when you literally are not touching the phone then it is definitely faulty, get it replaces asap. Even if it doesn't happen again, its happened before so it means there is a fault in the handset. I wouldn't take the risk of it happening again later when I couldn't get it replaced.
     
    DSP likes this.
  12. Lukehluke

    Lukehluke Well-Known Member

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    I had an issue with my Desire and I got it replaced :D
     
  13. PJD

    PJD Well-Known Member

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    That's the problem with new gadgets they ain't been field tested the companies rely upon users to iron out all the problems for them with the assistance of forum feedback great if you are on a contract you just hand it back for a new one or I wont pay the subs but if you purchase the phone you have a problem nothing will be 100% thats for sure but any software issues need to be sorted ASAP
     
  14. JoeArny

    JoeArny New Member

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  15. antipesto93

    antipesto93 Well-Known Member

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  16. Mizer

    Mizer New Member

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  17. Ozor Mox

    Ozor Mox Member

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  18. anonymouz1828

    anonymouz1828 Active Member

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    Wow .. it does make sense about the track pad sensitivity .. did anyone try it?? Just lay the phone and use flashlight on track pad to see any screen changes.
     
  19. pt3

    pt3 New Member

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    I've just experienced the same problem after calibrating the phone whilst it was held vertically. Then I realised I might have done it wrong and tried to calibrate it whilst laying flat and this resolved the problem. :)
     
  20. DSP

    DSP New Member

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    My Desire is about 2 weeks old and on 3 occassions the screen has started doing it's own thing. Even with me nowhere near the phone !
    I have the latest software on it ( 2.2 ) and the HTC technician says that this issue is most likely not software related. We even removed the screen protector thinking that it was the cause and the phone started 'dancing' around within 3 hours !
    I have just drafted a 'nice' letter to my service provider indicating my need for a new phone and not a repair job !
     

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