HTC Eris is stuck on Black screen with 4 triangles and "HTC" in middle!!!!


  1. scotty85

    scotty85 Guides Guide

    sorry for the delayed response,foxy.

    your next steps will be to unlock the htcdev hboot,and then install a custom recovery.

    you can download the recovery image from here:
    https://sites.google.com/site/scary...-v1.6.2-trackball-optional.img?attredirects=0

    use that in the following directions. these are my "universal" directions,but they should help you get the hboot unlocked,and recovery installed:

    once you have a recovery installed,we can proceded with flashing the other files. :)
    scary alien likes this.
  2. FoxyFox34

    FoxyFox34 Active Member

    ok 1 more question i think i should have the S-off right? but i checked mine is on now. how do i fix that? if that's the best thing to do.
  3. scotty85

    scotty85 Guides Guide


    No,you should not be s off at this point. You will achieve s off with the steps we are about to do.

    If you you were s off now,your recovery would be 10 times easier ;)
  4. FoxyFox34

    FoxyFox34 Active Member

    ok i am unlocked, i also put the superuser 3.07 on sd card. i also need help to find a custom rom, can you please help point me to where to find one. thanks
  5. scotty85

    scotty85 Guides Guide

    it is not yet time for a custom rom.

    do you have amon recovery installed,and are you able to boot to it?

    there are 2 ways to get to recovery:
    1)from powered off, hold vol up and power. youll see the skatboarding aliens,then recovery

    2)from powered off,hold vol down and power. this should take you to hboot,where youll have an option for recovery

    once we know that you are able to get to recovery,then we will organize the files you downloaded and flash them,and get the phone back to working order.
    scary alien and Bob Cat like this.
  6. FoxyFox34

    FoxyFox34 Active Member

    yes i can get to recovery.
    scotty85 likes this.
  7. scotty85

    scotty85 Guides Guide

    excellent! dooglads post above should have taken you to xda,where you needed to download the following files. there were alot of links to follow between here and the download,so if you got a lilttle confused on what to download,download these all now:
    transfer these files to the sd card in the eris. you can enable usb storage from recovery,and transfer them that way,or you can put the sd into a card reader and plug it in to the PC:
    -ErisMiscReset_v0.9.zip
    -MTD_Inspect_v0.9.zip
    -ErisMTDNuke_v0.9.zip

    place this folder into your miniadb folder:
    -Eris_RootROM_v2.19.605.1_PB00IMG.zip


    now,you will boot the phone into recovery mode(if youre not there allready from transfering the files).

    the menu options youll need are "flash zip from sd card" and then simply find the file youre going to flash.

    first,flash "ErisMiscReset_v0.9.zip". make a note of wether or not you see any errors,and what they are.

    assuming you see no errors,when the above opration finishes,then flash "MTD_Inspect_v0.9.zip". this zip will put a text file onto your sd card,so when its done,enable usb storage again,and look at the text file.. (some info on what youll see is here) the file will be somewhat confusing looking,so you might want to just copy all the text,then paste it into a reply box here. this should make it easier for you to read. i will post a copy of mine in the next reply. after youve inspected the text file,disable usb storage and return to the recovery menu.

    if you find you have alot of bad blocks in /boot,/system,or /data then you will need to flash the last file: "ErisMTDNuke_v0.9.zip" please note that if you only have 1 or 2 bad blocks,then do not flash this file just procede to the next step

    now we can flash the root rom,wich will get rid of the crappy htcdev hboot,and get you a real s off hboot. you should have "Eris_RootROM_v2.19.605.1_PB00IMG.zip" inside your miniadb folder,so we are going to flash it basically like we did the 1.51 hboot in post #22.
    -chose the option in recovery to power off
    -open a cmd window,and change to miniadb directory,as youve done in post 22
    -hold vol down and power,and the phone should start in hboot. select the fastboot option in hboot.
    -plug in the phone
    -flash the root rom with these commands:
    fastboot devices

    fastboot erase cache

    fastboot oem rebootRUU

    fastboot flash zip Eris_RootROM_v2.19.605.1_PB00IMG.zip

    this will start the phone flashing. if it fails,with an hboot preupdate error,just run the above command a second time:
    fastboot flash zip Eris_RootROM_v2.19.605.1_PB00IMG.zip

    this time,it should finish

    be very careful not to interupt the phone while its flashing and doing its thing. after it has flashed all partitions,you can reboot into a working phone,with:

    fastboot reboot-bootloader

    note that you now have 1.49.2000 s off hboot :) then:

    fastboot reboot

    and if you boot to a working,functional phone,well step back and take a couple deep breaths. if you want a custom rom,or even a rooted stock rom,its easy to achieve with the s-off hboot,but well save those directions for another post,so we dont overwhelm you with directions at this time. :)
    scary alien likes this.
  8. scotty85

    scotty85 Guides Guide

    i ran the inspect zip on my eris,and here is the output i got from the text file on the sd:

    the bad blocks number is the only one youre real concerned with. as you can see,i only have 1,in "system",so i would not risk damage to the phone by flashing the nuke zip.
    scary alien likes this.
  9. FoxyFox34

    FoxyFox34 Active Member

    Eris MTD Partition Status Report Generated on Wed Jan 9 11:12:26 UTC 1980


    PARTITION DEVICE_NAME SIZE(Bytes) BAD_BLOCKS #_E-BLKS ECC_FAIL
    ECC_CORR BBT_BLOCKS


    misc /dev/mtd/mtd0 655360 0 5 0 0 0

    recovery /dev/mtd/mtd1 5242880 0 40 0 0 0

    boot /dev/mtd/mtd2 2621440 20 20 0 0 0

    system /dev/mtd/mtd3 178257920 187 1360 0 0 0

    cache /dev/mtd/mtd4 136314880 13 1040 13 0 0

    userdata /dev/mtd/mtd5 167247872 4 1276 0 0 0




    #################################### misc PARTITION
    ###################################



    Partition Symbolic Name: misc

    Partition (character-special) Device: /dev/mtd/mtd0

    Partition Total Size: 655360
    Partition EraseBlock Size: 131072

    ECC failed: 0

    ECC corrected: 0

    Number of bad blocks: 0

    Number of bbt blocks: 0

    Block size 131072, page size 2048, OOB size 0

    Dumping data starting at 0x00000000 and ending at 0x00001000...








    #################################### recovery PARTITION
    ###################################



    Partition Symbolic Name: recovery

    Partition (character-special) Device: /dev/mtd/mtd1

    Partition Total Size: 5242880

    Partition EraseBlock Size: 131072

    ECC failed: 0
    ECC corrected: 0

    Number of bad blocks: 0

    Number of bbt blocks: 0

    Block size 131072, page size 2048, OOB size 0
    Dumping data starting at 0x00000000 and ending at 0x00001000...








    #################################### boot PARTITION
    ###################################



    Partition Symbolic Name: boot

    Partition (character-special) Device: /dev/mtd/mtd2

    Partition Total Size: 2621440

    Partition EraseBlock Size: 131072

    ECC failed: 0

    ECC corrected: 0

    Number of bad blocks: 20

    Number of bbt blocks: 0

    Block size 131072, page size 2048, OOB size 0

    Dumping data starting at 0x00000000 and ending at 0x00001000...

    ECC: 1 uncorrectable bitflip(s) at offset 0x00000000

    ECC: 1 uncorrectable bitflip(s) at offset 0x00000800








    #################################### system PARTITION
    ###################################



    Partition Symbolic Name: system

    Partition (character-special) Device: /dev/mtd/mtd3

    Partition Total Size: 178257920

    Partition EraseBlock Size: 131072

    ECC failed: 0

    ECC corrected: 0

    Number of bad blocks: 187

    Number of bbt blocks: 0

    Block size 131072, page size 2048, OOB size 0

    Dumping data starting at 0x00000000 and ending at 0x00001000...








    #################################### cache PARTITION
    ###################################



    Partition Symbolic Name: cache

    Partition (character-special) Device: /dev/mtd/mtd4

    Partition Total Size: 136314880

    Partition EraseBlock Size: 131072

    ECC failed: 13

    ECC corrected: 0

    Number of bad blocks: 13

    Number of bbt blocks: 0

    Block size 131072, page size 2048, OOB size 0

    Dumping data starting at 0x00000000 and ending at 0x00001000...

    ECC: 1 uncorrectable bitflip(s) at offset 0x00000000

    ECC: 1 uncorrectable bitflip(s) at offset 0x00000800








    #################################### userdata PARTITION
    ###################################



    Partition Symbolic Name: userdata

    Partition (character-special) Device: /dev/mtd/mtd5

    Partition Total Size: 167247872

    Partition EraseBlock Size: 131072

    ECC failed: 0

    ECC corrected: 0

    Number of bad blocks: 4

    Number of bbt blocks: 0

    Block size 131072, page size 2048, OOB size 0

    Dumping data starting at 0x00000000 and ending at 0x00001000...
    ECC: 1 uncorrectable bitflip(s) at offset 0x00000000

    ECC: 1 uncorrectable bitflip(s) at offset 0x00000800
  10. scotty85

    scotty85 Guides Guide

    ouch,thats quite a few in system and boot. go ahead and flash the "ErisMTDNuke_v0.9.zip" if you are waiting for confirmation that is the thing to do.

    ive got to step out for a bit,but ill try and watch if you have questions :)
    scary alien likes this.
  11. FoxyFox34

    FoxyFox34 Active Member

    i got this message:

    c:\miniadb>fastboot erase cache
    erasing 'cache'...
    FAILED (remote: not allow)
    finished. total time: 21.496s
  12. scotty85

    scotty85 Guides Guide

    now that i think about it,that may be a quirk with the bootloader... i seem to remember getting that also. try continuing with the commands to flash the zip
  13. scotty85

    scotty85 Guides Guide

    any luck?? :)
  14. FoxyFox34

    FoxyFox34 Active Member

    did get the cache to erase. how i don't know, but now i got this 1:

    c:\miniadb>fastboot erase cache
    erasing 'cache'...
    OKAY [ 2.387s]
    finished. total time: 2.396s

    c:\miniadb>fastboot flash zip Eris_RootROM_v2.19.605.1_PB00IMG.zip
    sending 'zip' (64129 KB)...
    OKAY [ 9.121s]
    writing 'zip'...
    (bootloader) zip header checking...
    FAILED (remote: 32 header error)
    finished. total time: 9.391s

    c:\miniadb>fastboot flash zip Eris_RootROM_v2.19.605.1_PB00IMG.zip
    sending 'zip' (64129 KB)...
    OKAY [ 9.405s]
    writing 'zip'...
    (bootloader) zip header checking...
    FAILED (remote: 32 header error)
    finished. total time: 9.669s
  15. scotty85

    scotty85 Guides Guide

    doh! *smacks forehead*

    is your htcdev hboot still unlocked ?

    looking back thru,it looks like ive forgotten that step :eek:

    my apologies... add this step to the above directions(fastboot oem lock):

    open cmd,chage to miniadb,etc. like youve been doing,then:

    fastboot devices

    fastboot oem lock entring this command may casue the phone to try and reboot. if it does,thats ok,give it a couple minutes,then unplug,pull the battery,and re-enter fastboot so you can continue:

    fastboot devices

    fastboot erase cache

    fastboot oem rebootRUU

    fastboot flash zip Eris_RootROM_v2.19.605.1_PB00IMG.zip



    ** you did successsfully flash "ErisMiscReset_v0.9.zip" and "ErisMTDNuke_v0.9.zip" correct?
    scary alien likes this.
  16. FoxyFox34

    FoxyFox34 Active Member

    here's what i got this time.
    c:\miniadb>fastboot flash zip Eris_RootROM_v2.19.605.1_PB00IMG.zip
    sending 'zip' (64129 KB)...
    OKAY [ 11.619s]
    writing 'zip'...
    (bootloader) signature checking...
    FAILED (remote: 12 signature verify fail)
    finished. total time: 28.193s

    c:\miniadb>fastboot flash zip Eris_RootROM_v2.19.605.1_PB00IMG.zip
    sending 'zip' (64129 KB)...
    OKAY [ 13.882s]
    writing 'zip'...
    (bootloader) signature checking...
    FAILED (remote: 12 signature verify fail)
    finished. total time: 30.391s

    did as you said but it says relocked now
  17. doogald

    doogald Guides Guide

    The Eris_RootROM_v2.19.605.1_PB00IMG.zip file that you downloaded is too small. It should be 107,427,740 bytes (or about 104909 kilobytes.) Your error message says that the file you are sending is 64129 KB.

    Try downloading that file again, verify that it is about 104910 KB, and re-run the fastboot flash zip Eris_RootROM_v2.19.605.1_PB00IMG.zip command.
    scary alien and scotty85 like this.
  18. FoxyFox34

    FoxyFox34 Active Member

    c:\Android>fastboot oem rebootRUU
    ...
    OKAY [ 0.032s]
    finished. total time: 0.043s

    c:\Android>fastboot flash zip Eris_RootROM_v2.19.605.1_PB00IMG.zip
    sending 'zip' (104909 KB)...
    OKAY [ 14.390s]
    writing 'zip'...
    (bootloader) adopting the signature contained in this image...
    (bootloader) zip header checking...
    (bootloader) zip info parsing...
    FAILED (remote: 99 unknown fail)
    finished. total time: 15.504s
  19. scotty85

    scotty85 Guides Guide

    ok,please make sure to answer this:

    ** you did successsfully flash "ErisMiscReset_v0.9.zip" and "ErisMTDNuke_v0.9.zip" correct?


    i suspect your bootloader is still unlocked,so lets try this from the top,and well check the md5 of the root rom in the process. good call doogald about the file being too small :cool:

    open cmd,chage to miniadb,etc. like youve been doing,then:

    md5sums Eris_RootROM_v2.19.605.1_PB00IMG.zip (should output 63eacc5ede3b179f95dc22d8ef585f94)


    fastboot devices

    fastboot getvar all

    fastboot oem lock entring this command may casue the phone to try and reboot. if it does,thats ok,give it a couple minutes,then unplug,pull the battery,and re-enter fastboot so you can continue:

    fastboot devices

    fastboot erase cache

    fastboot oem rebootRUU

    fastboot flash zip Eris_RootROM_v2.19.605.1_PB00IMG.zip

    if you get a failed!flush again immediately error then repeat
    fastboot flash zip Eris_RootROM_v2.19.605.1_PB00IMG.zip


    *if it fails this time,please copy and paste your ENTIRE command window,not just the error. i have a feeling youre maybe just missing some steps each time that were not picking up on.

    IIRC,the 99 fail is the unlocked bootloader error,and the header failure may earlier may have been becasue the bad download had the android info document or hboot image missing.

    if you can verify that you have flashed "ErisMiscReset_v0.9.zip" and "ErisMTDNuke_v0.9.zip" ,and you can do the above without missing any steps,hopefully youll get it this time.

    hang in there,your close to having a working phone! :)
  20. FoxyFox34

    FoxyFox34 Active Member

    I believe that I did flash "ErisMiscReset_v0.9.zip" and "ErisMTDNuke_v0.9.zip" correctly.

    HERE'S EXACTLY WHAT WAS WRITEN ON PHONES SCREEN"GOOD THING I WROTE IT DOWN AT THAT MONMENT...

    1. boot into recovery, hold v up & power.
    2.Android system recovery
    3.flash zip from sdcard
    4.flash ErisMiscReset_v0.9.zip
    .install :SDCARD:ErisMiscReset_v0.9.zip?
    .Press Trackball to confirm (I did)
    Install from sdcard....
    finding update package...
    opening update package...
    verifying update package...
    copying files...
    deleting files...

    Install from sdcard complete.

    1.flash zip from sdcard
    2.flash ErisMTDNuke_v0.9.zip
    .install :SDCARD:ErisMTDNuke_v0.9.zip?
    .Press Trackball to confirm (I did)
    Install from sdcard....
    finding update package...
    opening update package...
    verifying update package...
    installing update package...
    copying files...
    deleting files...
    copying files...
    deleting files...
    deleting files...
    formatting CACHE...

    Install from sdcard complete.
    scotty85 likes this.
  21. scotty85

    scotty85 Guides Guide

    excellent! thanks for confirming.

    if the file does not flash now,make sure to copy your entire cmd window for us to see :)
  22. FoxyFox34

    FoxyFox34 Active Member

    PB00100 XC ENG S-OFF
    HBOOT-1.49.2000 (PB0010000)
    MICROP-0111
    TOUCH PANEL-SYNO104
    RADIO-2.42.00.04.12
    Jan 24 2010,22:35:57


    yes thank goodness :)
    it's now on the verizon screen, you help me fix it
    IT LOADED
    YES THANK YOU
    can we put a custom rom & unlock it, if that's possible?
    scary alien likes this.
  23. scotty85

    scotty85 Guides Guide

    Awesome! Glad to hear the phone is up and running :cool:

    We certainly can put recvey back and install a custom rom now.

    More info later(I'm at work ATM)
  24. doogald

    doogald Guides Guide

    scotty, I'm going to let you keep carrying the ball on this ;) , but just want to remind you that flashing the root ROM also flashes an old version of the radio... he's definitely on an older version.
    scotty85 likes this.
  25. scotty85

    scotty85 Guides Guide

    the ruu overwrote your custom recovery,wich is no big deal. since you have the s-off bootloader,you can easily install your recovery,just like you did with the htcdev hboot. you should still have it in your miniadb folder,so just place the phone in fastboot,open cmd,and flash recovery with this command:

    fastboot flash recovery recoveryname.img

    reboot the phone with fastboot reboot

    for a custom rom,i might suggest your first one to be a somewhat stockish one,so id recomend this one: http://forum.xda-developers.com/showthread.php?t=726467

    as doogald mentioned,youre on an older radio,so you can update that if you want by downloading this zip file and installig it in recovery: http://forum.xda-developers.com/attachment.php?attachmentid=297006&d=1269194832

    you can install the radio and rom at the same time if you want,or you can do one first,then the other later.

    youll just download,transfer to sd card,then flash them in recovery like you did the other files.

    whenever yuo change roms,its not a bad idea to do a "full wipe" in recovery wich consists of:
    -data/factory reset
    -cache
    -dalvik cache

    bobcat has a good guide on flashing roms here:
    http://androidforums.com/eris-all-things-root/521699-flashing-roms-without-pc.html

    you can subsitute steps 3-9 with "download on to pc,transfer to sd card" if you dont want to use the phone itself to do the downloading.

    just holler if you have any more questions! :)
    scary alien and Bob Cat like this.

Share This Page