HTC EVO 4G Glass Touch LCD Screen Repair

[repairsuniverse]

Hi,

We have just completed our repair video guide for the HTC EVO 4G smartphone from Sprint. We thought it may be of interest to readers of this forum as it shows how to replace both a broken glass touch screen digitizer and the LCD screen which we know is a common issue with this phone.

Our HTC EVO 4G repair video can be found here - HTC EVO 4G Glass Touch Screen Digitizer + LCD Repair Guide

We hope this guide helps. Let us know if there are any questions / suggestions to improve this video.

 

[Crodley]

Thanks for the vid, hope I never need to watch it

 

[CriticalCritic]

Hi,

We have just completed our repair video guide for the HTC EVO 4G smartphone from Sprint. We thought it may be of interest to readers of this forum as it shows how to replace both a broken glass touch screen digitizer and the LCD screen which we know is a common issue with this phone.

Our HTC EVO 4G repair video can be found here - HTC EVO 4G Glass Touch Screen Digitizer + LCD Repair Guide

We hope this guide helps. Let us know if there are any questions / suggestions to improve this video.

Forget you. I just saw this thread http://androidforums.com/htc-evo-4g/189337-warning-about-www-repairsuniverse-com.html#post1678583 I want nothing from your business if this is the result of your company following its own instructions!

 

[sitlet]

Yea, you have some serious balls coming on here advertising your stuff after I read that thread. That is no way to treat a customer that paid you to do work.

 

[dark]

No thank you, sir. I am not gonna to tip my moneys on you cuz i have no respect for u and ur company due to that. sorry.

 

[gtg252b]

Last week my wife dropped her Evo and completely shattered the glass front. Rather than pay $500 for a new Evo off-contract (or $350 for a used one on EBAY) I thought I'd give this replacement a try.

My first impression with their service was great. They shipped the replacement glass amazingly quick, and it seemed to be just as described.

Then I did the install. All-in-all it went pretty well, but I did have a few complaints. First off, their video makes it look way easier than it is. The one part in particular that was a pain was separating the glass from the plastic bit behind it. They must have already taken that phone apart once before in the video to make it look so easy.

Once I got the phone back together and turned it on, everything works great, but the new glass doesn't look quite as good as the original. There are some fine lines running vertically down the inside surface of it (probably for the touch sensor), but you only really notice them when the light hits the screen just right or when the screen turns all white when you first boot the phone up.

Here's a photo of me pulling the cracked screen off when I finally got it loose:

 

[sitlet]

Or you could have taken it to sprint and paid them 35 dollars to do it...

 

[Drew5150]

yeah I remember reading that thread. I wouldn't give this company any money. no sir

 

[3volut1on]

Or you could have taken it to sprint and paid them 35 dollars to do it...

My wife dropped hers yesterday morning and cracked the top right corner of the screen. We didn't have insurance on hers, but took it to the Sprint repair store and 1 hr. later and $35, the screen was brand new.

 

[jimcraig]

Heres the right webpage for do it yourselfers

Installing HTC Evo 4G Front Panel - iFixit

I just did this myself and took me under an hour off & back on. Word to the wise be CAREFUL with the heat gun. I melted the black plastic bezel getting it too hot. Nothing a case wont fix but still.

 

[Old Shadow]

My wife dropped hers yesterday morning and cracked the top right corner of the screen. We didn't have insurance on hers, but took it to the Sprint repair store and 1 hr. later and $35, the screen was brand new.

I think this is the way to go. Let Sprint be responsible. I'd wind up melting all kinds of stuff!

 

[Cuso]

Hod on a sec, are you telling me that I can take my scratched screen into Sprint and have them replace it for $35 measly bucks???!!

 

[Boozer]

I just broke my glass and went to Sprint store & they said they wouldn't touch it & I had to go through the insurance & $100.

Can anyone else confirm that they were able to get it fixed at a Sprint store? Maybe I'll try another location.

 

[tardmobile]

Not all Sprint stores are repair centers

 

[m4xwellmurd3r]

Also, sprint changed their tep policy and any crack larger than I believe 2 inches has to go through the insurance claim (meaning now its a 100 dollar deductible repair)

 

[Boozer]

Yep, that's what they all said to me, went to 3 repair stores & asked if I can pay them to fix it...no dice because of new policy. If it was just a small crack, they would have fixed it. Doesn't make any sense.

 

[TheRepairGuy]

The policy has been changed at Authorized Repair centers.

I am a repair technician for Sprint and originally any crack was ok. Now the policy is this...

We can repair a cracked screen as long as it is less than 2 total cracks and said cracks do not exceed more than an inch in length.

This is why i repair them on my own as well.

 

[CrazyTechnoBoy]

Wait, so what happened? The post got removed because of privacy reasons.

 

[Clay125]

So how do I know if I have a wide flex cable or a narrow one? I need to order the parts! What are the measurements?

 

[repairsuniverse]

So how do I know if I have a wide flex cable or a narrow one? I need to order the parts! What are the measurements?

Hi,

The way to be 100% sure is to pop the back off the phone and check the width of the LCD flex cable.

We have the exact ribbon widths on our website on the screen product pages.

 

[repairsuniverse]

You can find the details here - HTC Evo 4G Replacement LCD and Glass Touch Screens & Repair Parts

 

[Clay125]

I got it. The serial number on the back of the LCD will tell me what I need. 2V6A is the narrow flex cable, 2WCA is the wide cable. I got this answer from a eBay seller, I expected more from this forum! lol

 

[Clay125]

I asked 4 different sites the same question on the same day. The winner gets my order! Gadgetfix on eBay! Simple answer, just what I needed!

 

[catprinces01]

Or you could have taken it to sprint and paid them 35 dollars to do it...

Really...?
I call Sprint but....."Dear madam, you need to pay $250.00 for us to change the screen"
I just wonder; where do they charge $35.00????

 

[catprinces01]

I asked them same question, but the answer was $250. I have no idea where the $35 came from....