Yes you read it correctly, my beloved ltevo took a little dip a couple days ago. If you are unaware the East coast just got waffled by a storm which knocked power out to over 200000 people... me being one of them... It was actually out for 4 days for me. so to cool off me and some friends decided to go to a blue hole about 35 mins away... Big mistake lol... My phone was in my truck and when I backed up to the water and put the tailgate down it somehow fell out of the truck and hit the water... It was maybe 3inches deep... I got it out extremly fast and quickly removed my defender... The phone was barely wet... It was still on but the phone was acting as if I was holding the power button down.... turning off, prompting soft resets etc... So here is where the story gets interesting.. and also the reason why I chose to share it here.. I went to the Sprint store expecting to have to bite the bullet and 1= pay the 200$ deductible and 2= get a refurbished device:banghead:.... But to my surprise the Sprint employee determined that there was no water damage and that it was a factory defect and get this.... I got a brand new ltevo bc he said no refurbished models have been made.. It was in the HTC box and even had the htc/sprint plastic on the screen.. . then just to make sure I checked the reverse logistics screen (##786#) and sure enough it is brand new .... after my new ltevo charges I will be posting a screen shot of the ##786# screen showing ( reconditioned status- No) with todays date for activation . So the moral of the story is... If your gonna break your phone... Do it now!