HTC EVO 4G- slow. Need help troubleshooting.Support


  1. sobo1

    sobo1 Member

    I've had my Evo just over a year now and love it...

    However, recently when I go from one screen to another, I get that hourglass and sometimes the HTC screen and it ends up taking forever to do just some simple navigation around the phone. I called Sprint last week- they told me to update my profile which I did and it didn't help. They then told me to take it into a store which I did- of course their solution was to do a factory reset- seems like that's the solution to everything these days- but now it's doing it again- it's very frustrating!!!! Please help!

    Thanks!

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  2. BenChase7

    BenChase7 VIP Member VIP Member

    Did you end up doing the factory reset then? I've found it does solve any prob and the phone will work like new... Fast as ever.
  3. junebogey

    junebogey Well-Known Member

    That happens to me sometimes I just take the battery out wait 5min then power it back on
  4. sobo1

    sobo1 Member

    Yes, I did do the factory reset and the problem still exists?!?!?!

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