HTC Explorere startup problem....General


  1. shafqatkhan

    shafqatkhan Active Member

    i have htc explorer .. i am using it since 6 months it was working fine.. yesterday night i try to factory reset my htc explorer at that time battery was 5%. i remove the memory card and tap on factory reset when my phone restart during factory reset process its stuck on starting screen with HTC green logo.. i try to charge my htc and charge it 100% battery. but still nothing happened. then i remove battery and again insert press volume down button and power button combine and there i select factory reset but same as above nothing happen and still white screen with htc green logo stuck

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  2. CafeKampuchia

    CafeKampuchia Well-Known Member

    You may need to reinstall the ROM as it sounds like it's messed up. Try this:

    Step 1: You need to find the Explorer/Poco RUU that's correct for your phone. An RUU is an executable file that will restore the original ROM to your phone from your computer via USB cable. A list of available RUUs may be found below. Try downloading this one from the list: RUU_Pico_hTC_Asia_India_1.31.720.3_Radio_10.35d.80.09H_1.11.82.17_release_230683_signed.exe.

    Directory listing of http://www.htcruu.com/Pico


    Step 2: Install HTC Sync on your Windows computer. It will also install the USB drivers for HTC which your computer needs to recognize the phone.


    Step 3: Plug the phone in for an hour to make sure it has adequate battery.


    Step 4: Boot the phone into HBOOT (turn it off, pull out and reinsert the battery, hold volume down and press power button). Highlight FASTBOOT using the volume rocker and press power. Then connect the USB cable. You should see it change to FASTBOOT USB.


    Step 5: Run the RUU in Windows and follow the directions in the wizard. Be careful not to disconnect the USB cable or disrupt the RUU running in Windows until the process is complete.


    Also, in the future, make sure you never do a factory reset with low battery, but I'm sure already know that now ;)
  3. shafqatkhan

    shafqatkhan Active Member

    brother please tell me step by step and in easy way.. infect i am new so, i can't understand... thakssss
  4. CafeKampuchia

    CafeKampuchia Well-Known Member

    What is your region and carrier?
  5. shafqatkhan

    shafqatkhan Active Member

    thanks for reply.. i am belong to Pakistan...and i am a student..
  6. CafeKampuchia

    CafeKampuchia Well-Known Member

    Ok, I've revised the post above to make it as simple as I can. If you still feel that it's too complicated or difficult, I suggest taking your phone to a phone shop or sending it to an HTC repair center. If you decide to try, the risk is minimal since the phone is bricked already. But I think you should succeed. If you run into trouble, post back here and we'll help you out ;)
  7. shafqatkhan

    shafqatkhan Active Member

    thanks bro... i send it to repair shop...
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