HTC hero help plz

Discussion in 'Android Devices' started by Peytonsmama22, Jul 25, 2010.

  1. Peytonsmama22

    Peytonsmama22 Member
    15

    Jul 24, 2010
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    I have the sprint htc hero and when i got it a sprint tech showed me how to save my contacts as Google ones so in case i was to switch phones or lose contacts i had that to back me up. So the other day my phone stopped sending and receiving messages and i could not fix it so i just went to the option to just have the phone clean swiped to where it was like brand new and all my contacts were gone and i cant seem to figure out how to get to the Google thing to reload them back on my phone, if any one could help i would very much appreciate it. :)
     

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  2. KitsapAndroid

    KitsapAndroid Well-Known Member
    103

    May 13, 2010
    743
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    103
    Male
    Group Sales Associate/Front Desk Clerk
    Washington (state)
    Just go menu>settings>accounts and sync, then sign into google, make sure contacts are checked and let it sync. Shouldn't be anything else to do.
     
  3. wardfan

    wardfan Well-Known Member
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    Jun 2, 2010
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    It's also a good idea to export your contacts to the sd card. You can do that by going to menu while in the contacts app.
     
  4. tazcollins

    tazcollins Well-Known Member
    36

    Jan 21, 2010
    176
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    Ft. Worth, Tx.
    How? When I open the People app and hit menu there's a Sync Exchange contacts. Then it wants a email address and password. There's also a manual setup? Can you please explain this a little more. It sounds like a great idea. Thanks, TC.:thinking:
     
  5. wardfan

    wardfan Well-Known Member
    16

    Jun 2, 2010
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    I haven't ran stock in a while, but I'm pretty sure I exported my contacts from when I was stock. But in another post I found this, which is what I said I think, so not sure on the people app.

    export the contacts to sd -> people, menu, import/export, export to sd
     
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