Hello. I've been using my HTC Hero for a few months and when I would punch in the name of a person using the Smart Dialer in the phone dialer, it would list relevant names but would also list multiple numbers for each contact. I did NOT have to tap the contact icon to get other numbers. I had close to 600 contacts as I moved over my old Outlook folder from my old job into google and had my contacts synced with google. Never had any lag or any issues. I loved it the way it was. I had an issue with a broken volume button so they replaced my phone. I don't think this next part is relevant but I'll give you the info anyway. They moved my contacts from one phone to the next which created duplicates as it added the numbers added by sprint to my google account. I fixed that by deleting duplicates and finally have everything synced. So now my problem. The Smart Dialer now only gives me one number for each contact. I have to hit the contact icon to get more. Even more frustrating is that it seems to have picked the mobile number as the default (it actually says default next to the number when you open the contact). So...anytime I want to easily call someone at home, I have to click the contact icon. I know this is not a huge deal but I can't figure out why that is happening. Is there something I'm missing here???