HTC Incredible Time Zones incorrect??Support


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  1. mystical_ice

    mystical_ice New Member

    Hi all - I've been an Incredible user since the day it came out, and on a scale of 1-10 of familiarity with the phone, i consider myself pretty close to a 10 - i know the phone backwards and forwards.

    Here's the problem - I have an Exchange Activesync and GMAIL account set up on the phone. I tried sending a calendar invite to my GMAIL account this morning, and noticed that the time was showing up as being 1hr off. i.e - in my calendar the event showed at 8:00AM, but in the Gmail calendar entry request it showed 7:00AM.

    So i checked my time zone in Settings >> Date and Time. It's set to "automatic", yet the time zone is set to GMT -5:00, which is incorrect, since i'm smack-bam the middle of Texas, and am fairly sure i'm in the Central time zone, whereas -5:00 GMT is Eastern Time

    This is where it gets weird... if i select the drop-down to pick a different time zone, these are the options on the droid:

    Pacific Time -7:00 GMT
    Central Time GMT -5:00
    Eastern Time GMT -4:00
    etc.

    These time zones are incorrect. Eastern Time is -5:00, not -4:00. Central is -6:00, not -5:00, etc. The whole chart is 1 hour off

    Below is a time zone map (for these forums). Note that -5:00GMT is, in fact, Eastern time.
    [​IMG]

    I know you're all saying "why don't you just change to a different time zone and be done with it". It's not that simple. Because the rest of the world is using the correct demarcations for time (i.e. Pacific time is -8:00GMT, not -7:00 as the droid says it is), if i change the time zone, all my calendar entries change too... to the incorrect time.

    Anyone have any advice on this? What gives? Am i missing something obvious here? I can live with this, sure, but it's bugging me... this, in theory, should be a huge issue, affecting hundreds of thousands of users... am i the only one experiencing this issue?

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  2. contagous

    contagous Well-Known Member


    Can anyone say Day Light Saving....
  3. najaboy

    najaboy Well-Known Member

  4. Agent Smith

    Agent Smith New Member

    I think I was having the same issue. Like previous posters said, it has to do with daylight saving time that the phone takes into consideration in relation to the time you have set the phone to also.

    So the best would be to set the correct time zone in your phone, eastern time (-4 because of dst) and once that is done, set your phone to the correct time (hours and minutes). You should be all set after that.
  5. Skipdawg

    Skipdawg Well-Known Member

    Just checked mine and all is good to go.
  6. sabrewings

    sabrewings Well-Known Member

    We have a winner.

    Central is GMT -6 when off daylight savings, but right now is GMT -5. It's right.
  7. _Jess_

    _Jess_ New Member

    I have recently got an HTC Incredible S and my time randomly jumps 10 mins ahead, which screws up my messages. Does anyone know how to fix this? Please help me.
  8. sdrawkcab25

    sdrawkcab25 Guides Guide

  9. TexasLegend

    TexasLegend Well-Known Member

    I have this same issue even with the update to 2.3.3. those of you that don't sync with an exchange server may not have an issue but anytime I accept a meeting request on my phone it will be an hour off on my desktop once the phone syncs. same issue if I create a message and send it to someone.

    I agree its compensation for daylight savings time but its not the correct way to do it.

    I love my incredible 2 outside of this but its this kind of utter stupidity that makes me love/hate this SOB.
  10. Mike7594

    Mike7594 New Member

    I am having very similar issues. With the exception that my time is off by 2 hours. If we have the same problem, it shouldn't be a daylight savings time issue. I am in the mountain time zone. Ironically, when my phone is off by the 2 hours, Google Maps reports my location in the eastern time zone, at a location that I traveled to when I first purchased the phone. Yes, the phone reports the erroneous location when I am actually in the mountain timezone. I have to run the "over the air programming" with verizon to fix the issue, EVERYDAY. Or should I say temporarily fix the issue.

    Any ideas?
  11. YV35 Desire HD

    YV35 Desire HD New Member

    Here's my issue. Atlantic and Eastern are both showing as GMT -4:00 on my phone. Daylight savings or not, GMT DOES NOT CHANGE...
  12. YV35 Desire HD

    YV35 Desire HD New Member


    I just looked at my wife's Samsung Galaxy... and It's got the same issue but hers keeps the right time. Here's a funny one I noticed: Saskatchewan is in the time zone list as GMT -6:00 (which is correct) but below it on the list is central time, GMT -5:00. HELLO, SASKATCHEWAN FALLS UNDER CENTRAL TIME. Google employees were smoking something good when they developed Android...........
  13. TexasLegend

    TexasLegend Well-Known Member

    well I'm just glad I've found some people that recognize that changing the gmt to compensate for DLS is INCORRECT. if I hear one more Verizon tech tell me that adjustment is proper ill just lose it!
  14. mytouchuser33

    mytouchuser33 New Member

    I have a T-Mobile MyTouch 3G slide (uses HTC android OS). Any time I open and change (or create) an Exchange Server calendar appointment from the phone, the appointment and any recurrences auto-change by 6 hours, the difference between Mountain and Greenwich Meridian Time. Nothing to do with Daylight Savings. I once saw a thread somewhere about this problem being recognized as a glitch in the android-to-Exchange Server interaction, which involves Greenwich Meridian Time with a failure to return to the original time. But I haven't seen any fixes or workarounds.

    Can anyone help?
    Thx...mytouchuser33
  15. ladyxyannis

    ladyxyannis New Member

    Okay. 1) whoever said Saskatchewan is on central time is WRONG. During the summer they're on mountain time (same time zone as Alberta). They change time zones because they don't change clocks (mountain in the summer, central in the winter). 2) Atlantic time is USUALLY 1 hour ahead of Eastern (with Newfoundland island being another extra half hour past Atlantic). So technically, Eastern should be -5, and Atlantic -4. So at this point I'm setting my tablet to central so at LEAST it'll keep the right time with my world clock to London, UK

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