HTC Mail not always notifying of new messageSupport


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  1. Baz8755

    Baz8755 Well-Known Member This Topic's Starter

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    I have HTC mail set up to access my googlemail account and it is set to check every hour for new mail.

    When the phone is rebooted everything seems to work fine but then after a while it appears that the phone will stop checking for emails on the hour.

    If I go into mail it will retrieve them at that point but it should have picked them up several hours ago.

    The problem only seems to have been occuring the past week or so but I cannot figure out why.

    The only things that have changed are the OTA update and returning from holiday abroad but I cannot see how this would have affected things.

    Is anyone else experiencing this or know how to fix it?

    Cheers

    Baz
     

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  2. Baz8755

    Baz8755 Well-Known Member This Topic's Starter

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    Further to my previous post it would appear that everything works fine until you disable always on apn data. If you disable it then HTC mail will pick up email once and then stop. Enabling fixes the problem. I am pretty sure it used to work with always on turned off. Currently investigating the possibility that another program may be causing the issue.

    Anyone seem similar?
     

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