I have just taken delivery of the newly released HTC Car Upgrade Pack CU-S420. It's a very well made piece of kit. The instruction manual states that when you place your telephone into the cradle, the phone is supposed to activate the 'Navipanel' software which is built into the phone. Unfortunately, my phone does not activate this. I telephoned the HTC UK helpline to ask and they were not even aware that the car holder had been released!! Their suggestion was to send it back for a replacement. However, before I do that I just wanted to see if anyone else had the new car holder and has encountered such a problem.