HTC ONE battery discussion (usage, charging, etc.)Support

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  1. LoyalServant

    LoyalServant Well-Known Member

    Fair enough.. I did not know where you were so along with the blanket.. do you have a signal issue because your in a fringe area check.
    (I am actually from NYC.... i'm what they call a "damn yankee" :D)

    You may have been stuck with the one bad phone that slips by.
    Give it a full charge, then use it normally.
    If you still get abysmal battery life then you may need to consider getting another.
    Did you pre-order or get it at an AT&T store?

    (General question.... is bump charging still alive and well on HTC phones?)

    EarlyMon likes this.
  2. EarlyMon

    EarlyMon The PearlyMon Moderator

    Bump charging (successive removal and reapplication of the charger to get it to calibrate properly) is a thing of the past.

    Neither is a need to fully charge and discharge.

    Their battery technology took a step up in 2011 and seemed to really nail it by last year.

    Use it, don't think about it, charge it. It'll start to show good performance within a few days with no babysitting.
    Abird! and LoyalServant like this.
  3. Cbot

    Cbot Member

    Nope not in a fringe area as far as I know. And yes I pre-ordered it.
  4. LoyalServant

    LoyalServant Well-Known Member

    Not in NYC.. I visit regularly and I don't have any issues.
    When I come up I am usually anywhere from White Plains to Bushwick visiting relatives, friends, etc.

    Perhaps a corp store will exchange it?
    I doubt an authorized retailer would.. long story there...

    Let us know what happens one way or another.
    I know it sucks getting a dud phone, I got a dud Galaxy Nexus from the word go from Verizon and when I moved onto GSM carriers my Google Play version came DOA...

    I hope it works out for you because this really is a great device.
    Cbot likes this.
  5. Cbot

    Cbot Member

    I'm sorry about your old dud phones. I want this to work out too, I really do.

    Photo Album - Imgur Heres some screenshots from the GSam. A few minutes with a simple game and my battery drained real fast. Probably shouldn't judge it from a couple of apps but I see a few posts here saying they use it moderately and get 20 hours of life. I mean, this isn't the best example but how can an app drain my battery almost 10% in such little time?
  6. LoyalServant

    LoyalServant Well-Known Member

    Not familiar with this app... Looks interesting tho.
    This is mine at the moment... Been streaming for a few hours while I do server maintenance and read emails here and there.

    Attached Files:

  7. Cbot

    Cbot Member

    Well it looks like you're having amazing battery life compared to me. I wonder if there is a way I can return this phone and get a S4 or something.
  8. LoyalServant

    LoyalServant Well-Known Member

    I went and grabbed that same app since it looked interesting... The game as well. Played a few minutes and got this...

    Attached Files:

    mpanju and Cbot like this.
  9. Cbot

    Cbot Member

    Well it looks like your phone wrecks mine in battery life. I bet if I tried to contact HTC about this they would blame me for the shit battery life on my phone. 1.5 hours in after my charge to 100 and it is already at 85%. This is getting me mad and I have no idea what to do.
  10. EarlyMon

    EarlyMon The PearlyMon Moderator

    In this shot, it's showing your phone held awake even with the screen off. You've got something holding the phone active that may not be right.

    Maybe you both have the same idea of a few minutes, not sure.

    Cbot, maybe try uninstalling Lazors, run the phone a little while?
  11. craftycarper

    craftycarper Well-Known Member

    Try Wakelock Detector app from the store to see if you have a rogue app causing a Wakelock, people on XDA have been reporting a corrupt mp3 can also cause wakelocks, so you could copy your music folder from your phone to your computer, then download some mp3 checker software like this, ( and scan your music folder for dodgy mp3's.
    mpanju, EarlyMon and KOLIO like this.
  12. EarlyMon

    EarlyMon The PearlyMon Moderator

    GSAM has wakelock reporting built in as well, but that looks very handy too.
  13. pixelogik

    pixelogik Member

    Not sure if anybody has posted about this app before but it works wonders.

    Take a look at "Snapdragon
    EarlyMon likes this.
  14. BillyODU

    BillyODU Well-Known Member

    My screen on time is high battery usage ive used 8% battery in 1 and a half hours.. which is awesome, but the screen on has been 30 minutes with 13.3% battery usage. if I could bring that down to the percentages I'm seeing in this thread, I would really like that.
  15. LoyalServant

    LoyalServant Well-Known Member

    I figured the stream would hold the phone awake while it played?
    I am not sure how all that works.. never really dove into the Android code to understand all that power saving stuff.

    Above my pay grade :D

    As of now I am sitting at 34% having been on battery for 15.5 hours
    6 of those hours I grabbed a power nap before heading to the office to finish up some maintenance then back home so I did not use the phone much.

    Just running an NPR stream on the way there and back.
    This gsam app is reporting screen on time of 3 hours and "held awake" for 2 hours.
    During the 6 hours I was napping it only dropped 2%
    I am on target for my 10-12 hours of use.

    I never got that on my N4.
    I think i got like 7 or 8 if I was lucky and I was charging in the car and at the office to extend that.
    EarlyMon and KOLIO like this.
  16. EarlyMon

    EarlyMon The PearlyMon Moderator

    Ok, yeah - sorry - if you're streaming audio with the screen off then that makes perfect sense. :p :eek:
  17. Scootmien

    Scootmien Well-Known Member Contributor

    Guys, it definitely sounds like you have battery issues. Mine has been epic and continues to be so even now a month later. I'm currently sitting on 2 days 21 hours on one charge and still have 37% battery left. I've sent over 60 text messages over the last two days too, and not all on wifi either.

    If you aren't even getting a quarter of that then I would take it back and see if you can exchange it.
    KOLIO likes this.
  18. Cbot

    Cbot Member

    I highly doubt HTC will give me a new phone because I'm not getting optimal battery life. I can see them blaming me for it and I'm going to be left with this dud. I'm probably going to go to craigslist in a few weeks if this crapped out battery doesn't fix itself and switch it out with someone for an S4. My first experience with a "high end" smartphone is so far ruined.
  19. EarlyMon

    EarlyMon The PearlyMon Moderator

    Don't blame HTC for a defeatist attitude.

    I've had phones exchanged that were defective, no problem.

    If you don't want to give your consumer protections a shot, that's your business.

    If you don't want to take any advice on this, that's your business. Especially the part about uninstalling that app and giving it time to settle.

    But please don't tell us how your supplier will act when don't know and then slag HTC because you don't want to try.

    I'm sure that if you continue on your present path, you're going to pay more for an SGS4 - with the same processor and memory architecture - and continue to tell your story.

    There's no truth to you being screwed yet.
    sikclown, Scootmien and Cbot like this.
  20. rscarawa

    rscarawa Well-Known Member

    FYI, after 13 hours off the charger and light to moderate use, I have 17% left. I have the battery saver feature turned on.

    Sprint user.
    EarlyMon, Abird! and LoyalServant like this.
  21. ironman187

    ironman187 Well-Known Member

    HTC One is the first phone I've seen with a LiPoly battery so I'm positing this here, if any mod thinks there would be a better place to post this, go ahead and move it. Here are a few things about LiPolys you should know. Two of the reasons they had previously not been used in cell phones was because they were costly, and are downright deadly without the right precautions and failsafes in place. First, A lipoly will be damaged and no be rechargeable if the charge goes below a set voltage, for a single cell 7.2V that is around 6V. The charge rate of a Lipoly should be 4.2V, if there are two or more cells in a pack, these MUST be balanced on a regular basis to prevent the battery from exploding. do NOT charge at more than 1C (one times capacity of the battery) or the pack could explode. Do NOT puncture the cell EVER, it could explode or start a fire. The fumes are toxic and can kill you. NEVER short out the battery it could explode or catch fire. large impacts can also cause internal shorting. Lipolys work better when they are warm, but reaching temperatures in excess of 160 degrees F can damage them, anything over that can easily cause the pack to swell which can lead to fire or explosion. Lipoly's do not self discharge.

    What does all this mean to you? Nothing so long as HTC has incorporated proper circuitry to keep the battery from getting too hot, from over charging, from charging too fast or too slow, and monitor the battery health. A few things you can do to keep your batter lasting longer is let the phone cool after a long hard gaming session where the phone may get hot, try not to drop or throw the phone, don't run over it with your car, if it suffers a severe impact, it may be a good idea to turn it off, place it in a pyrex bowl with a layer of sand on the bottom, and let it sit for a few hours just in case (probably overkill but hey, better safe than sorry). HTC did design this phone fairly well. Making the battery un-removeable lessons the chance of the end user (you and I) shorting it out inadvertently. They sandwiched it between a circuit board and the digitizer, if you drop the phone, the back may bend, and anything pressed against the back could suffer more impact damage than where it is currently positioned. Also, not only do Lipolys have a longer lifespan than LiIon, they are also more efficient and weigh less. As a sealed battery, they were a good choice!

    Let me again reiterate, do not worry about your phone getting too hot! HTC and any other manufacturer using Lipolys know the inherent dangers of mishandling and would have designed their phone around this. I suspect your phone would shut down to save the hardware (processor, battery, etc.) before it got too hot to do any damage both long and short term. Do let the phone cool before charging it if you can as it will help prolong the life of your battery. Don't worry about the battery having "memory" it doesn't, so you can start charging it an any percentage without decreasing the lifespan of the battery. Do not leave your phone on the dashboard of your car, especially if it's the black version, excess heat can cause damage to it, if you are on a road trip in the summer and you have AC on or sufficient air flow in the car, I wouldn't worry, as I said, it will likely shut down if it gets too hot, if it does shut down, put it someplace out of direct sunlight, and preferably out of extreme heat. Use common sense and your battery should outlast the phone! Enjoy!:)
  22. Cbot

    Cbot Member

    You are right. I'm just very skeptical about companies (not just HTC) and was really upset and somewhat envious of your battery lives compared to mine. I took your advice by the way, I don't want you to think that I just brushed it off. I'm noticing better battery life now and I'm hoping breaking it in this week will just make it a better.

    Don't get me wrong, I loved the phone when I first got it. I was just having buyers remorse I suppose and it has been 4 years since I've gotten a new phone and I guess I didn't realize the power this phone uses. So I'm starting to fall in love with the phone again, really enjoying Sense 5 and the speed, the design, camera, etc everything just works with me.
    EarlyMon likes this.
  23. Hadron

    Hadron Well-Known Member Contributor

    @ironman: my old Ericsson T68 had a Li-Poly. I always wondered why there weren't more used it.
  24. BillyODU

    BillyODU Well-Known Member

    I used the hummy out of my phone yesterday and got 17 hours battery life with 4 hours screen on time, bumping between WiFi, 4g, 3G ALL day (did a lot of running around Hampton roads. My work week I expect over 24 hour battery life.
    EarlyMon likes this.
  25. TheNexxuvas

    TheNexxuvas New Member

    Sprint Product Ambassador here, supporting the launch of the HTC One for Sprint, I finally got to give my phone a full day of use since I picked it up Thursday.

    SO for me, on Friday I worked my evening shift after being up early to get kids ready for school, so roughly around 16 hours of usage. During that 16 hours, I was still finishing configuring a few extra home screens, I also have 3 emails, 1 exchange, 2 gmails receiving all day (around 200 emails a day), twitter feed running all day on TweetCaster, Two 45 minute commutes listening to podcasts/music. Several, I'd say around 35 or more demonstrations of BoomSound, connecting 4G for You Tube + using mVideoPlayer on the phone with self made mp4's.

    I'd say I powered the screen up around 100 times to show someone something, maybe around 2 hours tops of downtime, where phone was just on standby, screen off sitting on my repair bench. Lunch consisted of 45 mins worth of Turbo Dos gameplay (Space Quest 3 for those wondering), and around 3 rounds of Solitaire. So I did get some gameplay on that screen too.

    This left me with 51% battery at 11:30pm, after being turned on at a little before 7:30am when I drove the kids to school. Granted I don't always work an evening shift, but I am up as early as 6 in the morning and usually turn on phones around 7 ish to get my emails started and cleared from the night before.

    I was on the Launch Team for The Note 2, and continued to use it as a daily driver, and my typical day left me with 61% to 65%, doing around the same stuff, maybe a few less demos of course. So there's that for comparison.

    Looking forward to seeing what my 3rd nights charge brings.


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