Support HTC One S won't send text messages

Discussion in 'Android Devices' started by twig87, May 18, 2013.

  1. twig87

    twig87 New Member
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    May 18, 2013
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    I've been experiencing an issue sending text messages for the last three days. I can receive texts, make and receive calls, but I cannot send texts. I get a 'pending' symbol next to any message I try to send and it does not reach the recipient's phone.

    • I have phoned Orange, they checked the network number and sent me the latest settings, after which I switched the phone off for 20 mins
    • I have removed, cleaned and reinserted the sim card
    • I have removed any apps I installed in the last few days
    • I've deleted a lot of texts in case it was a space issue
    • I have run an AVG antivirus check which showed nothing malicious
    I cannot remove the battery as it's a closed case. Can anyone suggest anything else short of resetting the phone? I'm going to try my sim in a different phone shortly. Thanks :)
     

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  2. SithLordDroid

    SithLordDroid Member
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    Apr 18, 2013
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    Jack of all trades
    This could be caused from an app, or... your apn settings are messed up.

    For the app to solve it you would have to remove any recently installed app as its possible that it caused your issues if related to messaging.

    Android APN Settings

    Go to Settings > Wireless & Network > Mobile Networks > Access Point Names

    If its not in the exact layout above then its similar wording depending on locale.

    Then call the provider and compare apn settings.
     
  3. Metroid Prime

    Metroid Prime Oil Can!!! Oil Can!!!
    VIP Member
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    Feb 15, 2012
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    Navaro
    Moved to HTC One S section. :) You could try clearing the cache/data on the messaging app or it could be your APN settings like SithLordDroid said.
     
    Granite1 likes this.
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