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Help Htc One Wont Switch On!

MissGem

Lurker
Mar 28, 2015
7
5
Hello,
Im having a problem with my htc one, it was around 50% battery when it switched itself off, i wasnt on my phone at the time i just took my phone out my pocket an wondered why it wasn't on, anyway so when i got home i put it on charge and it just came up a flashing led light with a battery icon with an electric bolt, So i brought a new charger still the same i then tried my sisters 2 my dads 2 & the shops 2 still the same response, ive left it on charge for 8 hours, tried holding it under a bright while holding power volume up + down, tried the whole button combo dance's lol!, But nothing i cant even get into the recovery screen as soon as i remove the charger the red flashing light goes off & so does the battery symbol & thats it its just dead!. my daughters birthday is in 2 days time and i seriously need my phone for her party. Ive also taken it to 3 phone shops and they have all refused to touch a htc! wtf?, ive also tried getting a tiny flathead screwdriver and gently pushing the charging thing down as it was bent up alittle, used a needle to clean the inside gently please help me it will be very much appriciated. sorry if its in the wrong place im new to the forums!
Thankyou
EDIT: Its a Htc one (m7) i brought it second hand around 8 months ago so no warranty im afraid :-(
 
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I think you need to get HTC to repair it, which will obviously not be done in time for your daughter's party.

A flashing charging light is an error indicator. The phone isn't charging, for some reason. Could just be bad luck, could be that the previous owner abused the battery, there's no way of telling, but you've tried everything I can think of and I'm sure this is a hardware failure,so there is nothing else you can do.
 
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Okay thankyou Im hoping its going to be a battery problem as i can get it fixed once i find a shop that does it htc charge £37 just for administration fee postage and a few more bits and bobs they add on when the bill comes im sure it would be cheaper to buy a new phone! i had this exact problem with my iphone 5 and a bill of £219 was sent from apple so it ended up the same price with me buying this htc one, why wont anyone touch htc?
whats so different with it?
 
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Probably just that it's harder to open up and reassemble than most (I'm typing this on one, so know it well - definitely glued rather than screwed, and a very packed design).

HTC claimed that they have tools of their own for doing it, but a local repair shop probably reckons it's not worth the effort it would take them or the risk that they damage it and end up out of pocket themselves.
 
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Oh dear. time to save for a new one then i suppose. I did think maybe it was bricked as i've brought it rooted with #SUsuper. But its been rooted for ages & ive never actually used the root its just been there , i dont quite understand what bricked means, ive always thought its were android have blocked the phone themselves.
 
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Root itself is harmless - my phone is rooted. It can let you do bad things as well as good, but I don't think it's relevant to this problem.

Bricked just means cannot be made to respond at all (in which case the phone may as well be a brick), though some people use it for any minor, fixable problem which stops them booting. It's not someone blocking the phone, but can happen if someone tries to modify something critical and messes it up (e.g. if you manage to corrupt the bootloader - which requires more than just root - then you can brick the phone because you need a working bootloader to load any replacement software). We normally only use the term for self-inflicted problems caused by messing with the software, rather than for hardware failures.
 
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Yeah I remember when the m7 was launched, HTC said they had their own specialised tools for it but surely there are clones around if you wanna have a go at changing the battery yourself but then you run the chance that the battery isn't the issue and it's the motherboard :(
Depending on your finances you could send it to HTC for a quote and just not pay it if it's too much or save for a new phone (I recommend the OnePlus One (because I own one lol). It's under £250 for the basic model and much higher specd than the m7 :thumbsupdroid:
 
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sorry i have only just read this, i sent my htc to a phone shop for the battery to be replaced i collected it they said it wasnt the battery alone, it was the power button and charger port. Im really unhappy when i picked it up they'd cracked the casing, which i wasnt too bothered about but then i couldnt even get my charger into the port i had to really force it in when i finally got it in it doesnt even come up a light or battery now they have completely f**** it! excuse my language. Anyway luckily i remembered (wish it would have been sooner) i have natwest mobile insurance with my bank account. So ive paid excess of £75 and im getting my new htc delievered tuesday
 
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.... Just a thought, I'm guessing you're in the UK mate. It's a 2year warranty in Europe so isn't the m7 covered (I know it's rooted but if they can't get it to boot they won't know that)
i did think about sending it back to htc, but it was a charge of £37 just for looking at it. plus the repair fee's if i choose to have them done. I forgot to mention there's also a chip on the motherboard. I reckon he did it while taking it apart though tbh but i cant chuck acquisitions about now can i? lol
 
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Yes, glad it's sorted.

I'd avoid that phone shop in future though: you know they cracked the casing, it's hard to see how the motherboard would get chipped without the phone being opened, and it seems a strange coincidence that both the power button and the charger port, which are at opposite ends of the device, developed faults at the same time. No proof, but I'd not take the chance with them again.
 
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