Support HTC One X - Screen Shattered

Discussion in 'Android Devices' started by saltyzip, Jun 1, 2012.

  1. saltyzip

    saltyzip Member
    16

    Apr 8, 2012
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    Hi,
    My wife dropped her HTC One - X from waist height onto the pavement yesterday and to our surprise the glass screen has shattered like a bolt of forked lightning. You can still use the phone although the touch screen is a little unresponsive in places :)

    Does anyone know how much it costs for HTC to repair this fault?

    I have spoken to them, but I have to send the phone in first for diagnosis and if I decide the quote that materialises is too much I have to pay them
     

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  2. Dave L

    Dave L Well-Known Member
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    Apr 30, 2010
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    Being Lazy
    Thailand
    That's really surprising after I saw that video in another thread of a guy literally knocking a nail into a piece of wood using the One X screen as a hammer.

    I'd be inclined to let HTC replace it the decide if you claim or not based on the cost for repair.
     
  3. El Presidente

    El Presidente Beware The Milky Pirate!
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    For stuff like this, I'd recommend going via HTC. It might cost a little more, but if HTC fix it, your warranty remains intact.

    From my Desire HD days, I know HTC charged around
     
  4. melll

    melll Well-Known Member
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    Aug 21, 2010
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    I do it all
    Toronto Ontario
    link? Sounds awesome.
     
  5. El Presidente

    El Presidente Beware The Milky Pirate!
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    melll likes this.
  6. melll

    melll Well-Known Member
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    Aug 21, 2010
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  7. nettecris

    nettecris Member
    16

    May 4, 2012
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    construction
    newjersy
    I would let HTC replace the screen . coworker smash his ,brought replacement screen, this phone is not so easily to replace the screen.
    go to this website called www.htcpedians.com they show you how to replace the screen
     
  8. saltyzip

    saltyzip Member
    16

    Apr 8, 2012
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    Just as an update the total cost of repairing my HTC One X Screen by HTC was
     
  9. Dave L

    Dave L Well-Known Member
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    Apr 30, 2010
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    Being Lazy
    Thailand

    Thanks for the update. That is useful to know.
     
  10. leeuwin63

    leeuwin63 New Member
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    Jul 21, 2012
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  11. pz1982

    pz1982 Active Member
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    Jul 18, 2010
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    Hi
    Just out of interest was that price to replace the screen and digitizer or just the digitizer?
     
  12. alderran

    alderran Member
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    Jun 10, 2010
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    I had my HTC One X in my pants pocket. As I slipped my pants off to take a shower, I heard a little thud, as the phone hit the tile floor. Later in the day I noticed a crack right across the screen.

    Not even dropped and broken screen.

    I hope the next innovation in cell phone technology is a screen that isn't so fragile.
     
  13. alderran

    alderran Member
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    Jun 10, 2010
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  14. El Presidente

    El Presidente Beware The Milky Pirate!
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    That was last year, it might be less now.

    Not sure if you guys pay VAT (Value Added Tax) either?
     
  15. okhughes

    okhughes New Member
    6

    Jun 14, 2013
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    Male
    Australia
    Hi,
    Don't know if this will help (as I'm in Australia), but I was looking for a HTC One X for my wife a while ago as I really liked mine and she needed something better, and decided to find one with a broken screen and fix it. It may look like a monumental task to fix one but watch the youtube videos a few times for the teardown/rebuild and it is easier than some of the older phones. With that in mind I got a lcd/digitizer combination for about $85, I would do this rather than just replace digitizer as it can be a bit messy. If you do decide to do it yourself, I would recommend getting a new lcd frame for the lcd/digitizer to sit in, as it has new adhesive, as using the old adhesive you run the risk of the digitizer popping up on the sides and it's easy enough to transfer your cables that are stuck down to your old frame over. I had never done this before, but after a bit of trial and error plus youtube, I now look for broken one X's on ebay and gumtree and have no problems fixing broken screens (plus now flash custom roms). Also as a guide to cost to having a phone place replace glass/screen here, it is anywhere around $200AU
     
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