HTC ONE X speed issuesSupport


  1. r4jin

    r4jin Member

    Hi every one.
    I got this nice phone a few days ago and very satisfied.
    I should tell i'm new with those android phones and never had one before.
    I've found some issues with this phone (or with ICS).

    1. unbelievable lag when i play the game defender 2
    seriously don't know why. the phone had enough battery to be run in 1500Mhz frequency.
    here are the links of videos to compare

    my phone (htc one x) running defender 2 very slow
    playing defender 2 with HTC ONE X - YouTube

    htc hd(? maybe) running defender 2 with almost no lag
    Defender 2 - Stage 440 (Android Game)(Defender II) - YouTube

    and the subtle lag happens when playing samurai vs zombies. which i don't think it should happen on 1.5Ghz Quadcore cpu.


    2. subtle lags when i push recent apps button and home screen button. but it gets faster when i do it again. And i can't really explain how it gets slow but those lags are pretty noticeable.


    3. HTC ONE X scrolling - YouTube
    Here's another video showing lag on HTC ONE X.
    this is gmail widget. and as you can see the scrolling is not very smooth and sometimes wrong touch happens.

    Also I've done bechmark test with antutu and quadrant and the result were pretty much same as the result on internet.


    if you have htc one x, check those issues please.
    Thanks

    *sorry for my limited english :(

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  2. r4jin

    r4jin Member

    does anyone have same issue??
    the review threads say there's zero lag on the phone. but i can feel it while scrolling and flipping over screens...
  3. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    The recent apps button can case a little lag, but as for scrolling between home screens, I can't say I've noticed.

    The Defender game you mentioned above, I've no idea why that would be laggy, maybe it's not properly coded for multiple cores?
  4. r4jin

    r4jin Member

    Thanks for your reply. I can't stop thinking that my phone is faulty :(
  5. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    Is it all the time, or just when the handset has woken up/you've unlocked the screen it's a little laggy?
  6. Lukeyy96

    Lukeyy96 Active Member

    I came on here looking for people with the same problem so I'm glad it's not just me.
    I think for a quad-core phone clocked at 1.5ghz, the lag I'm getting is ridiculous, especially as the same games ran perfectly on my Desire HD, single core 1ghz. I installed a CPU spy app and after running games that lagged, discovered the top end of the processor was hardly being used. 340mhz was the most I was getting on simple games. High graphic games seem to work fine
  7. r4jin

    r4jin Member

    well, it happens after waking up the phone, closing apps, moving between apps or others...
    It is prob the chronic issue of android which i just have to go along with.
    cuz even i haven't used android phone before, i saw some people using android phone and knew they had some lag problem. So i though 'well quad-core phone wouldn't have that kind of issue' and chose the phone.
    anway i'm glad that this problem isn't only happening to me but to others. haha

    hope htc or android fixes those bugs as soon as possible.

    thanks
  8. r4jin

    r4jin Member

    thanks god my phone is not faulty! haha
    yeh i checked the usage of cpu cores with cpu tuner app and the app indicates that most of time only cpu0 works taking 80% of job and other lazy 3cores are just not moving their lazy asses.... and it's pretty weird..
    weird.....
    weird........
  9. Lukeyy96

    Lukeyy96 Active Member

    Install CPU Spy and you'll see what I mean. Reset the timers, run something that you know lags on the phone and go back to the spy app. 1500mhz is never used
  10. r4jin

    r4jin Member

    Yeh I got what you mean
    while i was playing 'samurai vs zombies defense' which is simple, not too heavy but running laggy on my phone, I've got this result
    1500 Mhz none
    1400 6%
    1300, 1200, 1100 none
    1000 Mhz 25%
    880, 760 4%, 6%
    640 12%
    475 11%
    340 31% (WTF?)

    well I'm not sure if this is what HTC intended to save battery on quad-core device..
  11. r4jin

    r4jin Member

    I've just tested the cpu playing Riptide GP (3D, heavy) feeling a little laggy.
    the result was
    1500 ~ 1100 none
    1000Mhz 34%
    880~340 (17%~7%)

    again.
    weird
    why the cores never work over 1100Mhz??
  12. Lukeyy96

    Lukeyy96 Active Member

    I played dead space for 5 minutes and only got a max of 1000mhz :S
  13. gibbs1984

    gibbs1984 Well-Known Member

    I'm experiencing lag moving between homescreens.

    Does anyone else also think that it takes a bit too long to unlock the phone, from pressing the power button to the screen lighting up must take about half a second?
  14. r4jin

    r4jin Member

    yes exactly same here.
    I need to check other android phones to see if they have same lag problem as ONE X...
  15. gibbs1984

    gibbs1984 Well-Known Member

    My Sensation unlocks instantly.
  16. Lukeyy96

    Lukeyy96 Active Member

    I've e-mailed HTC's help centre addressing this problem. Hopefully they'll reply soon. I'll let you know what they have to say for themselves. I bought the One X for amazing speed, my old Desire HD seems to run quicker.
  17. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    I can't honestly say I'd noticed the "lag" when powering on the screen. It's not instantaneous, but I wouldn't say it's cause for concern.

    I'd hazard a guess and say it could be due to the fact the companion core is active whilst the screen is off? Dependant on the Governors used, it might take an extra couple of milliseconds to switch between that and the main CPU's? That is just a guess though, I could be way off the mark.
  18. Lukeyy96

    Lukeyy96 Active Member

    It's not just this though, CPU spy apps say the maximum frequency og the processor is hardly ever used. It's not like the phone can't handle it, it's almost as if it's just lazy and refuses to utilise the power when it's required
  19. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    It depends on how the game has been coded, are any of the games you've tried been optimised for Tegra 3? I've only really played Samurai Vengeance THD and I wouldn't say I've noticed lagging at all.

    I'm not saying there isn't something wrong, I'm just looking at possible reasons for the it.
    s.m.knipe likes this.
  20. Lukeyy96

    Lukeyy96 Active Member

    Tegra 3 optimised games seem to work okay, and other graphical games. It's just the simple ones for me. Even doodle jump lags sometimes and the processor's just not even trying to cancel out the lag
  21. gibbs1984

    gibbs1984 Well-Known Member

    The problem I think is that the companion core only goes to 500mhz, the other cores only really come on when using an app, so switching between homescreens only relies on the companion core, I could be wrong with that last bit, would explain the lag though, hopefully someone can address this in a custom kernel.

    As said above, the other cores just don't seem to do alot unless you're playing a game, which would mean that my CPU speeds will be lower than I had on my Sensation, I like the idea on the companion core but unless the other cores kick in straight away for the OS then they're pretty redundant, I don't play that many games so was just hoping that the 4 other cores would be faster when browsing etc, no go though :(

    Look forward to the reply from HTC Lukeyy96 :)
  22. Lukeyy96

    Lukeyy96 Active Member

    Yeah it's a real shame to One X owners, especially as everyone was expecting such speeds. I think HTC need to make sure that the cores work together so that lag never occurs
  23. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    There's some info on how the cores operate here: [DEV] HTC One X firmware | Partitions Info | [25.03.2012] - xda-developers

    From what I can gather reading that, Android only recognises the 4 cores; the companion core is only recognised by Tegra architecture so would that mean a custom kernel wouldn't solve things?
  24. gibbs1984

    gibbs1984 Well-Known Member

    Yeah, read that thread before. Forgot about that actually, so yeah perhaps a custom kernel wouldn't solve the problem, could solve the problem with making the other 4 cores come online more often and at better speeds though?
  25. Sauske

    Sauske Well-Known Member

    I seen a review online, and the guy stated the same issue as your's! Then repost that he reset the phone to factory default and lag issue no longer exist!
    gibbs1984 likes this.

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