Support HTC One X-Upper part of my screen isn't responding

Discussion in 'Android Devices' started by mahdi860, Nov 21, 2012.

  1. mahdi860

    mahdi860 New Member
    5

    Nov 21, 2012
    1
    0
    5
    I bought a htc one x white version in less than a month ago and discovered a problem.The upper part of my screen below the notification bar isn't responding,the area marked on red on the attachment.Is this a software issue or a hardware issue? Please guys i need help,my one x is running on android 4.0.4...sense 4.1. If it's a bug,will the bug be fixed on next JB update?
     

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  2. El Presidente

    El Presidente Beware The Milky Pirate!
    Moderator
    3,043

    Jan 3, 2011
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    Scotland
    Welcome to AF mahdi!

    Generally, when the screen stops responding, it's hardware. Can you open the dial pad and enter *#*#3424#*#*, select line test and see if there are any areas of the screen that you can't draw on?
     
  3. R Deep Singh

    R Deep Singh Well-Known Member
    38

    Mar 28, 2011
    122
    12
    38
    I've got the same problem! Towards the bottom of the screen where you unlock the phone with the ring. At first I thought it might have been too cold for the sensors to work properly, which is still true in some cases I believe. But it's just happen too often now and its soo annoying!!!!
     
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