HTC One X-Upper part of my screen isn't respondingSupport

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  1. mahdi860

    mahdi860 New Member

    I bought a htc one x white version in less than a month ago and discovered a problem.The upper part of my screen below the notification bar isn't responding,the area marked on red on the attachment.Is this a software issue or a hardware issue? Please guys i need help,my one x is running on android 4.0.4...sense 4.1. If it's a bug,will the bug be fixed on next JB update?

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  2. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    Welcome to AF mahdi!

    Generally, when the screen stops responding, it's hardware. Can you open the dial pad and enter *#*#3424#*#*, select line test and see if there are any areas of the screen that you can't draw on?
  3. R Deep Singh

    R Deep Singh Well-Known Member

    I've got the same problem! Towards the bottom of the screen where you unlock the phone with the ring. At first I thought it might have been too cold for the sensors to work properly, which is still true in some cases I believe. But it's just happen too often now and its soo annoying!!!!

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