HTC Service Rep: Another Update Due For The Dream


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  1. XBrav

    XBrav Well-Known Member This Topic's Starter

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    Hey everyone,

    E-mailed HTC, extremely mad over all the issues both the Dream and Magic users have encountered post update. I received a great reply from a service rep:


    I followed up asking availability when it is released, and got this:

    So, two things confirmed here:

    1) Another update is coming, and given the unknown ETA, I will assume it is a major bug fix, and
    2) It will be dropped Over-The-Air (*edit, forgot that they never included that in the previous update, thanks Brendan), and be available for download as well.

    Hope I brought some happiness to us Dream users! As for Magic owners, I believe they may just skip it and go straight to 2.1.
     

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  2. Brendanmurphy

    Brendanmurphy Well-Known Member

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    Not possible for the dream as no ota client is built into the firmware. It was given to the Magic in the sense update not the dream so you will have to use a computer and wipe your phone to update
     
  3. XBrav

    XBrav Well-Known Member This Topic's Starter

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    Yeah I'm aware of that, probably should've corrected that part to them. Regardless, we are getting patched or something.
     
  4. n64_ali

    n64_ali New Member

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    Hey all,
    I actually just e-mailed HTC recently as well, asking if a generic and non-Rogers branded 911 fix would be released (they had originally told me it would come at a later date.) Keep in mind that I am messaging them under the impression that my phone has not been updated, even though it has. Here is what I got:

    So, no luck from HTC themselves but good to see Rogers is trying to fix what they did. Let's see what happens...
     
  5. mjschmidt

    mjschmidt Well-Known Member

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    Xbrav: Sadly, we were also told by an HTC rep repeatedly about how Rogers needed to ask HTC for the update, and then we were told by HTC and Rogers that that rep was "wrong" and had been "spoken to". That was just before they told us officially there would be no update at all.

    If Brendan is correct that there is no OTA client in the Dream, then maybe this rep misunderstood and thought you were asking about the Magic, and not the Dream?

    I think we need RogersMary to confirm/deny this.
     
  6. vikingisson

    vikingisson Well-Known Member

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    Considering that Rogers did a Dream to Magic upgrade I think they should offer a ROM update that allows for root access so that the Dreams can be used with 3rd party ROMs. I've seen them run nicely on 1.6. better that then just thrown away like so many millions of phones.
    At worst, you lucky folks that got the Magic upgrade should be able to ask for the Dream unlock code. Same as if you finished your contract.
     
  7. Brendanmurphy

    Brendanmurphy Well-Known Member

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    To check for ota client Settings>About Phone>System Updates

    If it is not there no OTA client is present. Really stupid move on rogers to remove it from the dream tho.
     
  8. XBrav

    XBrav Well-Known Member This Topic's Starter

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    Michael,
    I messaged Mary the other day, and she should be looking into it. She is aware of the conversation.
     
  9. RogersMary

    RogersMary Well-Known Member

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    Yes, I am! Sorry for the delay, I am looking into this and will let you know as soon as I possibly can.

    Thanks,
    -M
     
  10. n64_ali

    n64_ali New Member

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    Was curious to know where this was going to go but I'm getting sick of waiting. I think I am just going to bite the bullet and have this thing JTAGed on the weekend. For those interested, I'd advise you to check out the forums on XDA developers. Some Toronto devs are willing to do the hack for you.
     

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