i got my Hero about a month ago and loaded HTC sync Ok, and syncd my contacts from Outlook fine. now when I try to open up htc sync on PC i get error msg: C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe This application has failed to start because the application configuration is incorrect. reinstalling the application may fix this problem. i have repeatedly tried to deinstall and reinstall various versions/updates of HTC sync but am getting nowhere - can anyone help???? I have been onto the HTC support by logging fault online and by phone but still have same problem. I have tried to repair HTC sync on 'add/remove programs'