I am using HTC Sync to sync my Outlook contacts and my Incredible. I noticed that some of my contacts weren't making it to my contact list on my phone, but they were on my PC. It was very random. Some were there, but some weren't. I was trying to fix it just now and somehow deleted 52 contacts from my PC!! I guess when it sync'd this time, it used the contact list on the phone as the primary and since those 52 contacts weren't on the phone...it just deleted them from my Outlook. Very frustrating because I don't know which ones were deleted. This is maddening sometimes.