I have just installed HTC Sync 2.0.18 on both my computers and none of them will recognize my phone when I connect it. One of the computers is a Dell Inspiron 9400 running Vista and the other is a MacBook Pro running Windows 7 under VMWare Fusion 3.0.2. HTC Sync 2.0.18 should work in Windows 7 and definitely under Vista so I don't understand what I'm doing wrong. On both computers I'm running AVG Antivirus 9.0 Free, on which I disabled resident shield during installations, as recommended. Any ideas anyone?