Hi all, im completely baffled with my desire hd now and i have done a lot so far too. I have the desire hd with sense, doesn't sound like it has any sense to me though. Started off when i first plugged it in to my laptop, it was charging fine the drivers loaded apart from one that failed. With a bit of messing about trying loads of different things i learned i needed htc sync as i bought my phone used and with no cd or micro sd. I put a micro sd in it, went ahead and found the software i needed from htc site, downloaded and sure enough all the drivers loaded fine when i plugged my phone in. When i opened htc sync though it was telling me there is no device connected! So please, any help on this would be very much appreciated. Thanks, Martin.