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HTC Sync / Windows 7


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  1. Unseen

    Unseen Member This Topic's Starter

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    Getting this error during install of HTC Sync 2.08 (from their site)

    Twitpic - Share photos on Twitter

    My specs:
    HTC Droid Eris (Verizon)
    Windows 7 Pro 64 bit
    Outlook 2007

    HTC Sync still installs regardless of error and still opens up, but always shows disconnected status. I have the phone plugged in via usb and I select "synchronize htc" option. It cannot find the software on my Windows 7. I even uninstalled it, then reinstalled in Vista compatibility mode, same problem.

    Any ideas? I am running as administrator in W7.

    Also, how come there is no Facebook icon in home > programs (that up icon on bottom left side of "phone" button)? How can I add Facebook icon there to the grid?
     

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  2. Unseen

    Unseen Member This Topic's Starter

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    Hate to be a pain but would appreciate help on this annoying problem
     
  3. KennyD

    KennyD Member

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    Follow this guide on getting windows 7 and HTC sync on the same page..
    Workaround for HTC Hero Sync Problem in Windows 7 My Digital Life

    As for the facebook problem.. I have no idea :( Don't have a droid..
     
  4. ca204valry

    ca204valry Member

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  5. cashmang

    cashmang New Member

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    hi people, im not sure if anyone knows this yet, but i emailed htc and this is what they sent back


    "Hi Matthew,

    There is a new version of HTC sync coming in teh next few weeks for Windows 7.

    Best REgards

    Mike"

    wicked news :)
     
  6. Slug

    Slug Check six! Moderator

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    A new version (2.0.18) was released today. It's still a 32-bit program but 64-bit drivers for Windows 7 are included and installed. Installation here went perfectly and the new Win7_x64 drivers were used in preference to my previous Vista_x64 ones.
     
  7. pinn

    pinn Well-Known Member

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    Nope, still not recognized on mine. Pain in the a$$ this and something that should have been addressed way back.

    Slug, did you uninstall old version or update ?
     
  8. Slug

    Slug Check six! Moderator

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    I deliberately updated over 2.0.8 (with the Vista_x64 drivers) 'cos I figured that was most likely to FUBAR.... dammit! :mad:

    Are the Win7_x64 drivers in place in \Program Files (x86)\HTC\HTC Drivers\Driver Files?
     
  9. Unseen

    Unseen Member This Topic's Starter

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  10. MBAKennyG

    MBAKennyG New Member

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    Your post's dated 1/13/10, but all I see at HTC's site is version 2.0.8 (point-zero-eight, not point-ONE-eight) with a release date of 11/05/09. I just upgraded to W7 from Vista and all I need the 32-bit HTC Sync. WTF do I not get?
     
  11. Slug

    Slug Check six! Moderator

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  12. MBAKennyG

    MBAKennyG New Member

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    Ahhhhhh. Thank you, Slug! Don't know how you found that, but thanks for sleuthing it out!

    Dumb question, maybe: Is the Eris essentially the same as the Hero in terms of software requirements like Sync?
     
  13. Slug

    Slug Check six! Moderator

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    Pure chance - I went there to get a link for something else. ;)

    Afaik, the handset makes no difference. If it uses HTC Sync currently then the latest version should work just fine.
     
  14. MBAKennyG

    MBAKennyG New Member

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  15. Crazydave

    Crazydave New Member

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    I have windows 7 -64 bit and using Office 2007

    I used this one:
    HTC Sync upgrade for HTC Magic, Hero &Tattoo

    installed it... (it does kick an error... but it does install)

    and I have to go to

    Settings -> Applications -> Development -> USB Debugging ON

    Then I plugged the phone into the computer... and updated the driver from:

    this folder:

    C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64
     
  16. owsley80

    owsley80 New Member

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    This is what i had to do after trying everything under the sun.

    My computer kept identifying it as an unrecognized device no matter how many times i installed the drivers or sync software, didnt matter which version.

    Finally went to the device manager and chose "Install Legacy Device" > show all devices> then chose to install drivers myself. selected the correct win7 64bit drivers from the htc folder, finished installation and restarted computer. works just fine now. hope this helps
     

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