HTCs User Behavior Logging with OS 2.3.4General


Last Updated: 2011-08-27 13:53:17
  1. z50king

    z50king Well-Known Member

    Currently we can only guess what HTC is doing with this new information that is being sent to them. It is known to have the ability to check for rooted phones and report it to HTC. But I think it should still go in the general because most of the people taking the update are non root users, and this affects them as well

    As seen on XDA and InfectedROM:

    Original Link:
    HTCs User Behavior Logging

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    novox77 and chrisedwards12 like this.
  2. jdsingle

    jdsingle Well-Known Member

    I'm not going to lie, this makes me annoyed if it is true. I hope everyone reads this and maybe we can get something going on Facebook against HTC for this kind of stuff. They shouldn't be collecting that much data.
  3. Recoil1

    Recoil1 Well-Known Member

    After taking the update there was a box asking if I wanted to let HTC monitor my phone. I checked no. Would that alleviate HTC from doing what you said above or is this something they do no matter what?
  4. z50king

    z50king Well-Known Member

    I don't think that's the same thing. This is real, the folders are all there to collect the info and one folder is full of IP assesses to send the info to. The legal details in the settings talk about it too
  5. Belgaraath

    Belgaraath Member

    I see you listing the info gathered, usage stats, rooting, even market info. but i see nothing saying your identifiers on the phone. in other words, they are getting the info on how we use the phone, I would guess not to use against us, but to see what things to focus on to please us?

    google web records every search, cookies track locations, even traffic cameras track where we go. I don't think a little non identifying info is such a bad thing, maybe there tracking how many are rooted to decide on the s-off?

    Yes I could be wrong and they are out to void every warranty there is for root. BTW how much do you think that would cost, in notifying all the warranty centers and all the retailers alone.....
    zombdroid and marctronixx like this.
  6. jdsingle

    jdsingle Well-Known Member

    Goggle? Google? Yeah, they may record that but you also have the ability to remove yourself from those data collection techniques. I had them turned off once I found out about them.

    How much would it cost? I think you should be thinking how much would they save? If they could void every warranty swap on a rooted phone that would probably help them quite a bit number wise. But even if it was a question of how much it would cost...probably not hard at all. They find out your phone is rooted, they make a notation on your account, Sprint store pulls up your info and bam you're denied. All it is is data entry.
  7. Belgaraath

    Belgaraath Member

    OK yes they could write a batch file, that will spin off all the info to every store that has access to HTC inner database. I doubt every retailer has it. but again, they have nothing to identify you with the log. We just went over the data they are sending, and nothing about you.

    We got referred to the HTC Legal, and we should read it. "Some applications or features of your HTC Android Device might cause other information to be sent to HTC but in a manner that cannot be identified with you personally"

    Again, we cannot know for sure whether the question the system asked if I wanted to let HTC monitor my phone relates to the information, we cannot be sure that our personal information will be shared, and we cannot be sure that they will not void our warranty. but they are plenty of "privacy issues" that are in black and white that we should address before we dive into the what-if's on this. Sometimes you have to trust in what you read on the phone, and not what you can assume by filling in your own blanks.

    This is just my opinion on the matter, and If we disagree that is fine, but I will not hash this out any more, you have every right under our freedom to make you own decision on this, as to I.
    marctronixx likes this.
  8. SolApathy

    SolApathy Cleverness is not wisdom Guide

    The only concern I have is if HTC made a simple tweak to the code to include personally identifiable information.
  9. z50king

    z50king Well-Known Member

    haha, i doubt they will use this info to please us. They will use it to see what we use the most and find ways to sell it out to advertisers or any other way of making money
  10. marctronixx

    marctronixx Moderator Moderator

    why be so pessimistic? why see the glass as half empty? you nor i have no concrete evidence either way.
    CarrieK likes this.
  11. jdsingle

    jdsingle Well-Known Member

    What? You responded to my comment with nothing that was a part of what I said. Did I say anything about getting personally identifiable information? I told you Google gives you the option to disable tracking. Again, you responded to nothing in my comment.
  12. jerofld

    jerofld Fixing stuff is not easy VIP Member

    People are putting the blame on HTC. Why? The 'C' in 'CIQ' stands for Carrier. From reading the linked page, it is supposed to report on what the user is doing and what services they are using. Clearly this is Sprint's doing. HTC has just made their reporting software more visible (Tell HTC has been there since day one).

    If it is actually Sprint's doing, they don't need to get identifying information from the phone itself. They already know who the data belongs to.

    [tinfoil_hat]But this could be used to monitor who is rooting and using free tether. Just because this information does not log who you are, they know who you are already. But monitoring services used? Sounds like what Verizon just did to their droid series. When the Droid series got Gingerbread, it came with a services monitor, too. 6 months later, they implement a patch that shuts down unauthorized tethering. Sprint just put out a patch that makes it so the Nexus S 4G doesn't have free wifi tether even when not rooted. This could just be another step in trying to lock unauthorized tethering down.[/tinfoil_hat]
  13. evolution3d

    evolution3d Well-Known Member

  14. EarlyMon

    EarlyMon The PearlyMon Moderator

    This isn't new - they may (or may not) be using a new 3rd party service to help gather the data.

    This is exactly what they've been doing for over a year that I'm personally aware of from the Evo days.

    That a few independent devs have just now learned of the new file names involved does not make this a new deal.

    Sky: still not falling. ;) :)

    If you're stock, go to Settings -> About phone -> Tell HTC and turn it off.

    If you're rooted, delete the iCQ files (and/or run freeza's 2.3.4 kernel listed in post above mine).

    Then, call it a day, move on to bigger problems. ;)

    PS - The Evo kernel was patched to disallow tethering, exactly why some of us went and used a custom kernel to allow it.

    Still not big news.

    As it says on the front cover of The Hitchhiker's Guide To The Galaxy in glowing letters in an unusually friendly font - Don't Panic.
    evolution3d likes this.
  15. evolution3d

    evolution3d Well-Known Member

    Can you just delete the iCQ files when rooted without installing freeza's 2.3.4 kernel?

    I don't have the Tell HTC setting, I know you were having a similar issue. Did you ever find out why?
  16. EarlyMon

    EarlyMon The PearlyMon Moderator

    Pretty sure that Tell HTC was part of the firmware update we skipped to keep root. (By the same token, we retained the fastboot setting.)

    Yes - you can freeze the iCQ files and that's the end of that - ample pointers to how on XDA.

    Or - just run one of the roms that already has that junk turned off.
  17. evolution3d

    evolution3d Well-Known Member

    I just went ahead and installed freeza's kernel.
    EarlyMon likes this.
  18. LBPHeretic

    LBPHeretic Well-Known Member

    This is pretty interesting. I thought if I opted out, there would be no data collection.

    I just followed the advice that EarlyMon gave and turned it off, AGAIN, apparently. People who are not interested in the data collection by HTC should check the Tell HTC setting as advised above.

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