Help HTCSense.com...anyone got it ALL working yet?

[Nigredo]

Everything on my HTCSense account is missing. I've got only the map and the RING button. Wrote an email to HTC and here is the answer:

"Kindly note that some services for newer users were temporarily suspended due to some performance issues. Full functionality will be offered to all customers shortly.

Sincerely,

Alexandra

HTC"

 

[Gillefut]

Thanks for the info Nigredo, looks like it's just a waiting game then.

I'll stop constantly syncing my phone in hope that I'll start getting more screen than just the dashboard!

 

[fbrugmans]

In my opinion, it's better not to use HTC Sense.com (i.e. the web app, I am not talking about the Sense user interface) because it contains a lot of serious bugs. It's not your fault that this HTC app is still not working right! HTC may produce brilliant phones, but they don't understand how to develop web software. Try Lookout (very good) or another app for some of the functions.

I recognize all the problems with HTC Sense.com in this thread. Renewing the web account improves the working and the synchronization temporally, but after a week the corruption is back again. The helpdesk of HTC did ask me to activate WAP on my HTC Desire Z ... they don't understand their own products. :-(

 

[Nesa]

I'm with vodafone in the UK with an HTC Desire and I can't get HTC sense to work.
Read all the posts above, followed all the recommended install tips and still no joy.

I've tried registering 2 different email accounts and I get as far as verify device online but it just never finds the device!

Tried with +44, 0 & 77.... still nothing.

 

[THE ANDROID]

Nothing works for me except for locking the phone.

 

[WigglesGRN]

nothing works for me except for locking the phone.

read above, htc have said its not working yet !!!!!!

 

[THE ANDROID]

read above, htc have said its not working yet !!!!!!

Seems to have worked, it located my phone exactly at my bedroom, the ring feature worked and the lock feature.

 

[zinger79]

Mine kinda works now, I can ring the phone, lock it, check where it is (depending on how htcsense.com is running) was a bit confused about the not having any contacts or friends or footprints showing but as I only registered last week I am assuming like Nigredo says this is the reson why... Lets hope they sort it out sharpish as some of the features on it look pretty handy.. The forwarding calls and txt's will be good as I am always forgetting my phone

 

[Pencheven]

I'm begining to think mines never going to work Been well over a month now and still nothing..

The HTCsense.com site is pretty crap anyway, always freezes my browser for a good minute until its finished loaded..

 

[brezzo]

Bump, anyone got this working yet? Mine doesn't work here in Australia on Vodafone. :\

 

[fbrugmans]

HTC wrote to me: "Due to server maintenance and performance issues, we were forced to temporarily limit some of the services offered by htcsense.com. Full functionality will return shortly. We apologize for any inconvenience caused. We have noted your comments and suggestions. We understand the points that you have made and we are putting these forward to our development and update team. Please keep an eye on our website for any future updates or changes to this in the near future. Please note that we cannot confirm as of yet if we will go ahead with your ideas or not."
In addition, HTCsense.com has serious functional problems, like creating several data inconsistencies. We have to wait using it until the HTC marketing slogans are replaced by trustworthy services :-(

 

[Randles]

Mine's still not working at all. O2 UK.

 

[Panter]

Mine is actually working slightly less than it used to!

I used to be able to make the phone ring, but nothing else, but I can't even do that now...

 

[QuietStorm]

I've been able to make the phone ring and locate it. In the past, the lock feature hasn't worked, but I haven't tried lately...

Haven't tried Call/Text forwarding yet either.

Hopefully, the full service will be resumed soon, as the HTC ThunderBolt, and HTC Inspire 4G (Both American handsets) are due to launch with access to HTCSense.com too!!!

 

[badgerdan]

Mine has finally started to work, all features as well I had back in december tried everything to get it to work to no avail so gave up, had a day off work so gave it another go today and it's all there, I didn't even do anything either so the problems are down to HTC so no matter how many times we delete accounts and re-sign up it wouldn't work; but HTC have finally found the faults somewhere. Atleast in certain regions. I live in Norway and when i tried to sign up via the norwegian htc sense page there wasn't even an option to sign up so did it all via the uk one.

 

[endo55]

Still broken here in the UK.

 

[RED_]

Was working fine in the UK ever since i got the phone but the message posted above will confirm why mine has stopped working. If they make it more reliable then i'll be very happy.

 

[JHBo]

I have my HTC Desire HD since late december.
(I'm very happy with the phone itself, by the way)
Since then I've been trying HTCSense.com about once a week.
I've tried MS IE and firefox. I've tried several countires. All to no good.
I only get the dashboard. The other tabs don't even show.
And the only thing that works is the phone location map, and to make it ring.
Trying anything else just makes the screen freeze.
This application was actually one of the arguments for me to buy the phone.
It's a shame HTC don't get it to work.
And probably even more shame they don't communicate about their problems.

 

[shethsa]

Wont an app like seek Droid do what HTC sense is supposed to?

 

[pablo27]

I have my HTC Desire HD since late december.
(I'm very happy with the phone itself, by the way)
Since then I've been trying HTCSense.com about once a week.
I've tried MS IE and firefox. I've tried several countires. All to no good.
I only get the dashboard. The other tabs don't even show.
And the only thing that works is the phone location map, and to make it ring.
Trying anything else just makes the screen freeze.
This application was actually one of the arguments for me to buy the phone.
It's a shame HTC don't get it to work.
And probably even more shame they don't communicate about their problems.

I'm not getting the other tabs showing and also nothing else working ! Have been trying for the past week.

 

[saj_2001ind]

only phone rings works for me no other tab is visible

 

[Pinmac1]

I've only had my Desire a couple of weeks and finding great help on this forum. I went over to HTCSense.com thinking that I would register my Desire but it only shows the HD and the Z. Does anyone know if the ability to use HTCSense planned to come to the Desire?

 

[ycb04]

I find it kind of wierd that lookout and wavesrcure can do this sort of thing for all android phones and htc can't even get it working properly for 2 phones what a joke

 

[Bigleg]

I find it kind of wierd that lookout and wavesrcure can do this sort of thing for all android phones and htc can't even get it working properly for 2 phones what a joke

Agreed, very disappointing, I find it very bad on HTC's side that many 3rd party companies can get the basics working and HTC can't. Looks to me that HTC seem only interested in new hardware every couple of months and not software or upgrades for older models.

Wavesecure - Sense that WORKS!
Winamp - Wireless sync that works
MyPhoneExplorer - Sync to computer that WORKS!

Come on HTC I love your phone but and getting very deluded by your software and support.

 

[ycb04]

should have stuck with my experia lol