HTML Email with HTC Mail?Support


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  1. Ncage1974

    Ncage1974 Well-Known Member This Topic's Starter

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    Guys whats the deal with the HTC Mail app? When i get an HTML email and try to view it through the HTC mail app i see the HTML markup rather than the rendering. I don't see any formatting option. WHen i hit the menu button when i have the email open i just have:
    Received, see conversation, compose, mark unread, delete, and forward. I can't imagine HTC leaving this out of there mail app because so many emails today are HTML. Of course if you can't view HTML email i will have to download another app...so if you can't what out there is good. I will always view my gmail through googles app because the native functionality but i need something for my other emails.

    thanks,
    Ncage
     

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  2. TrojanFan

    TrojanFan Member

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    Bump... So what's the deal with no HTML email support for exchange on Android? My coworkers with iPhones have no problem getting HTML email over our exchange server, so what's Android's problem? I hear this may not be a problem with Exchange 2007, but my office is still running Exchange 2003. I feel like I'm stuck in the year 2000 viewing simple text emails on my phone -- very lame. Are there any free apps that get around this HTML email problem?
     
  3. jiggaDROID

    jiggaDROID Well-Known Member

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    Hey guys,

    I noticed this happened early on for me a couple times, then tweaked a setting that fixed it. If you go in to the mail app, click menu>more>settings>send & receive, see what you have set for the 'Mail Size Limit' setting. Since HTML takes up more space, when I had the default setting for this, it wouldn't download the message because it was larger than the amount specified. I now have this set to 'Entire Mail' and haven't had a problem since. Also, and more importantly, make sure your option for message format is set to HTML and not plain text. Hope that helps!
     
  4. TrojanFan

    TrojanFan Member

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    That probably works with POP email and other accounts you might access through the HTC Mail app, but that trick doesn't work with Microsoft Exchange emails (i.e. my work email). I have the size limit set at "Entire Mail" but even with that setting, the "Message Format" option is grayed out -- although you can see it's set on "plain text."
     

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