Huawei Ascend - How to do a Hard ResetSupport


  1. Jazziette

    Jazziette Well-Known Member

    How to do a hard reset:

    How to reset the Huawei Ascend using the buttons:

    First remove battery for a few minutes and then put it back in.


    Then at the same time hold the following:

    volume up, call button and power button (hold until it vibrates)

    When it asks for permissions select:

    select wipe data/ factory to reset

    That's it!

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  2. Jazziette

    Jazziette Well-Known Member

    Marco, or whoever you are, LOL, please feel free to put your own complete instructions in here. I am attempting to put together some trouble shooting tips for those who need them. If they can be made better I would appreciate it and then I will adjust the first post accordingly.

    Thanks! :)
  3. jrtran

    jrtran Member

    It works!
  4. Would this fix any touch screen out of sync type of problems?
  5. dondoji

    dondoji New Member

    lilmissdarcy likes this.
  6. SkylakeGoon

    SkylakeGoon Member

    I have been trying to do this but when i click on select wipe data/ factory to reset my system is not responsive. Nothing at all it wont select any of the options.
    PLEASE HELP ME!
  7. Gmash

    Gmash Well-Known Member

    Try settings> privacy> factory data reset
  8. GalvestonGal

    GalvestonGal New Member

    Nothing happened at all. No vibration, zip. Had alrady taken out battery earlier, and the lights just flash on and off, on and off. Followed instructions above, beginning with again removing the battery, waiting, and pushing the three buttons together but ... nothing. Now screem is black after flashing for like ten mnutes. What is wrong here?! Haven't delted anything today, worked fine until I bought a new charger yesterday. It acts like it charged it but ???
  9. shadow011289

    shadow011289 New Member

    OMG u r a GOD !!! i had been trying to unlock this phone for a week and a half nonstop... i had no idea...
  10. nuttmeg

    nuttmeg Well-Known Member

  11. radvaz11

    radvaz11 Member

    when I press volume up, call, and the power button it boots up the the huawei logo screen and stays there. it wont take me to recovery mode... anyone know why?
    EasyMoney81 likes this.
  12. Sonasam

    Sonasam Active Member

    jazzi u dont know how much of a headache u relieve me from. thank u thank u very much for your knowlege
  13. nuttmeg

    nuttmeg Well-Known Member


    glad your up and running.
  14. dnavarro

    dnavarro New Member

    I tried doin the reset but when i do it just stayes on the white screen with the huawei logo.. any ideas what else i can do.
  15. nuttmeg

    nuttmeg Well-Known Member

  16. EasyMoney81

    EasyMoney81 New Member

    Logo stuck on srceencan anyone help fix
  17. Sonasam

    Sonasam Active Member

    i tried to do a factory reset on my huawei ascend and now my phone is stuck on the cm7 android screen. please help me figure this out. do i got to take it in to the store?
  18. nuttmeg

    nuttmeg Well-Known Member

    flash the recovery file according to your carrier.
    Sonasam likes this.
  19. Sonasam

    Sonasam Active Member

    thanx nuttmeg. i didnt have to do that though. i installed cm7 again on my phone even though i didnt have cwm according to rom manager, hella weird. now im up and running smooth as new amsterdam but knowin my incompetence i'll b hollerin back!
  20. nuttmeg

    nuttmeg Well-Known Member


    glad your up and running!!! :)
  21. Haleyhaybae

    Haleyhaybae New Member

    This worked out good for me. All i had to do is take out my battery for 3 minutes and then press the volume up ; call button ; and power button! then click ; Select wipe data / factory to reset & then click reboot phone now.

    The only bad thing about it was that i lost all my contacts , and messages , and calls . :(

    But i'm glad that i have my phone working again . i missed it the 30 minutes i didnt know what to do. :D
  22. Gmash

    Gmash Well-Known Member

    Hi, welcome to the forums! In case you ever need to reset your phone again, you can sync them to your Google account, our save them to the sd card.
  23. kiaramexo

    kiaramexo New Member

    I did this, and it worked! BUT, now I'm stuck at the "Tap me to begib" "welcome to m860" screen. It won't let me tap it :( I can only use the scroll ball. HELP!
  24. nuttmeg

    nuttmeg Well-Known Member


    pull your battery for about 2 minutes than boot it back up, also what carrier are you with?
  25. kiaramexo

    kiaramexo New Member

    I tried this, but it didnt work. I'm with cricKet
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