Support I cannot receive text messages.

Discussion in 'Android Devices' started by iamtheturtle, Jan 1, 2013.

  1. iamtheturtle

    iamtheturtle New Member
    5

    Jan 1, 2013
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    Well, I've had the LG Optimus Elite for about a week or so. I adored this phone, it was absolutely perfect. Then earlier today it just stopped receiving text messages. If I send them, the other person gets them, but I just can't receive them. I tried resetting the whole phone (didn't work) and popping out the battery (didn't work either). What's the problem and how do I fix it?
     

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  2. Shengxin

    Shengxin Well-Known Member
    48

    Mar 16, 2012
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    Your phone might not have the correct ROM (Read Only Memory) like wrong APN files based on a ROM from another carrier. Or did you root your phone?

    The text messaging functionality is pretty standard with Android phones. So normally it will work fine. You might want to give your carrier a call to see if they have received the same type of complaints from other customers thus have a solution ready for you.

    Hope this helps.

    Regards,
    Shengxin
     
  3. totalrecarl

    totalrecarl Well-Known Member
    43

    Feb 29, 2012
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    Contact customer service and let them know about the issue. 888-322-1122

    If they are unable to resolve your issue, try this number: 817-215-3658
     

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