I can't hear my earphonesSupport


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  1. poblanomx

    poblanomx New Member This Topic's Starter

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    Hello:

    I have a problem with my lenovo ideapad K1, suddenly when i connect my earphones, I can't hear anything, all the sounds and music i can hear in the tablet audio system. I checked the audio connector and it looks ok. I tried to check the audio driver but i didn't find anything about to solve this.

    Any idea or suggestion?

    Thanks.
     

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  2. technicalguy

    technicalguy Member

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    You've tried different headphones I presume - just to be sure?
    This may be a warranty issue.
     
  3. poblanomx

    poblanomx New Member This Topic's Starter

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    I did it. I use a different earphones and I receive the same result.

    Any suggestion?

    Thanks.
     
  4. technicalguy

    technicalguy Member

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    There's no setting that I'm aware of that disables the headphone jack. If you can hear sounds normally then it would seem you have a faulty headphone jack. Call Lenovo Support is your only option.
     

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