I had an accident...Support

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  1. Dydey90

    Dydey90 New Member

    I did something a but silly...

    My phone battery doesn't seem to last long enough when I'm out on a night. The phone is generally flat by 3am so I had a brilliant idea and bought a spare battery. Awesome. So the next day I charged up the phone and when it reached 99% charge I swapped the battery (I discovered that if you change batteries while it's still taking on juice it doesn't turn off). This was foolish however, as it now shows 100% charge for aaaaages, nose-dives down to 1% over the space of about an hour and then stays there until dead. It also refuses to charge while on 1% battery unless the phone is reset.

    Short of a factory reset, what can I do?!

  2. frg

    frg Member

    Once my battery got "stuck" at 100%. I didn't do any battery swapping though, so I guess it might not be a similar issue at all. If I remember correctly, simply taking the battery out and putting it back fixed it. Never had it again since.
  3. Jake-SonyXperia

    Jake-SonyXperia Well-Known Member

    If you have issues such as this, try removing the battery for around a minute, this should refresh the device and remove any glitches that may have occurred during the removal of the battery during charge.

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