I hate replacing/swapping epics...


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  1. HanMan5000

    HanMan5000 Member This Topic's Starter

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    I'm on my fourth Epic.

    When I first got the Epic I was reading through a lot of posts and found some of you all to be on your 5th and 6th epics. I thought to myself, wow I don't see why this would happen the phone is functioning so perfectly. Then after a few days, bam.

    1st Epic: Did not charge - Plugged it in nothing
    2nd Epic: According to sprint rep. Not receiving updates OTA,was told to take it to radioshack - stuck on DI07
    3rd Epic: Blown out speaker - seriously wtf

    Now, the third epic I had was the weirdest. I woke up this morning and turned on my Epic. I opened the browser and began browsing the normal pages I do every day. Then, I hear a POP from the back speaker, and then a bunch of scratchy noises. I turn the phone off, take the battery out for 30 seconds and turn it on. Now the speaker sounds like sh*t quality.. Had to get it replaced.

    I really don't think any of the above problems were my fault though, I took precious care for my Epic and always kept it safe in the case..

    The embarrassing part is walking into radioshack, getting it exchanged by the same radioshack staff 3 times... The third time they were out of stock and I had to go to ANOTHER radioshack store. Was very unpleasant.

    Now what scares me is, after the 3rd epic I had speaker blew out,I went to sprint to get it fixed because I didn't want to replace it again.. But the sprint representative said they don't fix it unless its the first device...really?! What if I have another problem by the time the year is over? Its usually 1 year fixed at sprint. Is this true? Can someone clear this up please?

    I really hope this last Epic works fine, I really do not want to go into Radioshack or a Sprint store again for the rest of my life.. -.-. If it does I might have to get an Evo, which is sad because I love the Epics Screen, Keyboard, everything.

    Thanks for reading.
     

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  2. FreakyLocz14

    FreakyLocz14 Banned

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    This is my 5th one, but I've had this one for almost a month now and I'm not having any problems... yet.
     
  3. Android XTC

    Android XTC Banned

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    Im on number 6 and its still working fine as long as I don't burn it up playing Angry Birds. :rolleyes:
     
  4. pcdebb

    pcdebb VIP Member VIP Member

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    guess I'm lucky, I'm on my first one still /shrugs
     
  5. mannyhernz

    mannyhernz Active Member

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    Fourth one was the winner for me..
     
  6. Thai

    Thai Banned

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    I just don't know how you guys can get 4-6 Epics in 30 days! When i exchanged my 1st Epic, Sprint (both store and CS) already gave me enough headache! I am just happy that my 2nd one is good so far...knock on wood!
     
  7. pflol

    pflol Well-Known Member

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    First one since launch still perfect.
     
  8. gme109

    gme109 Well-Known Member

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    Fifth one here. Although to be fair, I didn't really need the fifth one. As it turned out, had the Sprint representative checked properly for tower issues, they would've noticed that the tower near my home was down. Instead I spent the whole day dicking around with setting up a new phone, not knowing the tower was down. Oh well, this one seems to sound better than my forth one. Thanks Sprint!
     
  9. FreakyLocz14

    FreakyLocz14 Banned

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    I didn't get mine from Sprint.
     
  10. thecraigj

    thecraigj Active Member

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    I'm still on my 1st one too.
    In fact, I have never had to exchange any cell phone I have ever owned.

    My friend exchanges his all the time, but then I see how hard he is on phones.
     
  11. Thai

    Thai Banned

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    Yeah, trust me, i learned my lesson...i am buying from Best Buy from now on.
     
  12. Seddy

    Seddy Well-Known Member

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    I'm still on my first one, although the menu button at the bottom is starting to lose its light just a little... but other than that I've had no problems. *knocks on wood*
     
  13. Jude72

    Jude72 Well-Known Member

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    Do you really have to return your phone if you can't get the OTA update? We got our phones a week and a half ago and the update never came through, so we did it manually via the instructions over at XDA. Everything is fine with both mine and my husband's phones so I'd hate to have to switch them out.
     
  14. jerbeck24

    jerbeck24 Well-Known Member

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    That is very weird they didn't just update automatically. I got a new phone a week ago (swapped out because my phone was scratching the keyboard badly) and both ota updates came through within an hour. The first update came as I was walking out of the sprint store with the new phone.

    Sent from my Samsung Epic 4G
     
  15. HanMan5000

    HanMan5000 Member This Topic's Starter

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    I didn't want to do anything manually if it was intended to be OTA. If it didn't update automatically like it should have then it might not do it the next update.

    I took it into a sprint service center like I was advised to after being on the phone with sprint for an hour. They told me to get it replaced at Radioshack, I guess they were too damn lazy to install it themselves.

    Every time I walked into Radioshack it was the same 2 people... I got some nasty looks to..but its not like its my fault, right?

    Whatever, I'm still on this 4th epic. So far so good, I hope it doesn't have another problem with it, because I'm out of my 30 days, and when I walked into sprint with my last epic (busted speaker) they said they aren't fixing it for some reason.. something about me having many epics? Also going to add the guy who told me this wasn't being very nice. He was talking in a smartass voice as well. Its really starting to aggravate me. I don't deserve taking shit like that from Sprint reps after I've been with sprint for 2+ years.
     
  16. silencer271

    silencer271 Well-Known Member

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    still on first epic and evo 0 issues and their both from launch date
     
  17. gammon

    gammon Member

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    WTF.... I don't understand how one person could have so many problems with their Epics. Maybe the individual retailers, that you guys are getting replacements from, have a large shipment of faulty devices. That is the only thing that makes any sense to me. My 1st Epic has not had a single issue since the day I've received it, thankfully.

    I use it a lottt btw: droid games, emulated games, movies, music, and web browsing every day. Not bragging, ha, just it blows my mind with my use that I hear people saying they're on their 4th-6th Epic... that is insane.
     
  18. Evandroid

    Evandroid New Member

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    It's just comforting to know that I wasn't the only one.

    I am on my 4th Epic.

    First one: defective battery
    Second one: OVERHEATING problem. Plus, the phone would stop charging at 37%. Of course I would be fast asleep while this was taking place.
    In the morning, my phone would feel like a hot coffee mug.

    3rd one...actually it probably was ok, but I thought it was defective due to people telling me that my voice quality was bad.

    Also, I am really shoked that no one has posted anything about this issue yet, but what about if you drive and don't want to buy a BT headset? You use the headset that is in the package right??

    Well beware, when driving over 30 mph the party to whom you are speaking will hear un bearable amounts of noise and static and will not hear 1 word you say.

    I experienced this issue with all 4 epics that I have had.


    Next stop: EVO.
    I RAISED HELL and embarassed my self with both customer servce and the sprint store and finally managed to get them to send me an Evo.

    Had it for a week...not a bad phone...actually its the closest thing to a landline in terms of h9ow your voice quality sounds on the other end.

    But I just couldn't forget the fast processor and navigation through menus, the gorgeous screen.

    So I did the unthinkable...I exchanged back to the epic with one gamble...after froyo it will be the perfect phone.

    So here I am with a gorgeous phone that lacks a lot and doesn't get the job done.

    And I am left saying...

    "WTF?!"
     

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