I have a problemSupport


  1. BillJr106

    BillJr106 Member

    I installed some apps, including My Story, from the Samsung store, and had to remove them when they completely hung up during the registration process. After uninstalling them, my phone seemed a little sluggish, and some apps glitchy or less responsive. I decided to do a factory reset. However now things have gotten a little worse. My screen brightness when on Auto constantly gets max bright and then dims, only to go max bright seconds later. Facebook app doesnt work properly ( worked flawlessly prior, there has been no update recently ) and some other lag issues, like when opening my email app, it sits with a black screen for a second or two before popping in... all in all Im worried that I have altered a system file somewhere on accident, and the factory reset doesnt seem to fix this as it only deletes user data.

    My Question: Is there a way to truly reinstall android and completely factory reset it? I want a fresh install of the OS and everything. I am using a Sprint GN2

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  2. BillJr106

    BillJr106 Member

    Perhaps a factory Rom Reinstall?? Is there a way to do this?
  3. drexappeal

    drexappeal Well-Known Member

    Did you root the phone?
  4. edlex

    edlex Well-Known Member

    Sounds strange but I would try another factory reset without installing anything. If it is still messed up take it to sprint and get another one.
  5. BillJr106

    BillJr106 Member

    No root... Stock all the way... The last two things I downloaded that I noticed problems after were My Story from the Samsung Store and the Silence All widget. Basically the My Story hung up on registration and I just backed out and uninstalled it... the Silence All I uninstalled after seeing if it silenced the camera, which it did not, it was just a link to the accessibility button to silence all.
  6. BillJr106

    BillJr106 Member

    Well someone had given me a link to the stock ROM, tried it, didnt help the phone, so I used my 14 day Sprint Guarantee and picked up a new one...
  7. drexappeal

    drexappeal Well-Known Member

    Sorry I didn't reply again. Was trying to figure out what exactly it could be, but you had me completely stumped and was about to tell you to bring it back and have Sprint replace. Everything good so far with the replacement?
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