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I have a problem....Support

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  1. Android3214

    Android3214 New Member This Topic's Starter

    Feb 6, 2013
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    I have a Samsung Replenish, and with a problem, whenever I turn on the WiFi, it turns back off, what the heck? I'm not sure if it's a virus or if someone somehow someway shape or form has hacked into my phone! And also, I noticed that there was an app that was called "Cool Apps" and I clicked on it and it took me to a website, that's probably where the virus was located. So, please help me!

  2. Little Darwin

    Little Darwin Well-Known Member

    Mar 18, 2010
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    You may want to do a factory reset... but first, possibly back up your data files (not apps) if you don't already have copies elsewhere. I would also clear everything off of the SD card... format it from Windows or something.

    Also, please keep us posted here so that someone can find info if they have a similar problem, or we can help if we can.

    Good luck!

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