I have tried everything to get it to connect to my computer and still have gotten nowhere!Support


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  1. Wayn3t3ch

    Wayn3t3ch Member This Topic's Starter

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    I am new to these forums and I know i should look for a similar thread but I'm super frustrated with this phone. I got it this phone on ebay (Samsung Galaxy S2 SGH-I777 running stock 2.3.5.) It has never been rooted. I have tried installing and re-installing kies as well as the drivers. Iv'e tried usb debugging and 3 different cables (all samsung). I've cleaned the usb port, tried different usb ports and different computers. I've been through every forum possible and tried every bit of trouble shooting possible. I just want to update my phone, can anybody help?

    **Also, I have done a factory reset twice and tried it with an unmounted SD card
     

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  2. Digital Controller

    Digital Controller The Real Bass Creator Guide

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    First off welcome to the forums! :D

    Did you actually download the right USB drivers for this device? There are a lot of different device versions, make sure you downloaded the correct one :)
     
  3. Wayn3t3ch

    Wayn3t3ch Member This Topic's Starter

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    Thank you! and i got the drivers straight from samsungs website, the ones listed for my device
     
  4. Wayn3t3ch

    Wayn3t3ch Member This Topic's Starter

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    I've heard that if you put the OTA files on your SD card you can update?
     
  5. Ikenstein

    Ikenstein Well-Known Member

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    I have a $10.00 generic USB cable that I got at Wal-Mart. It works great. Maybe try that? I saw that you said you'd tried 3 different Samsung cables but perhaps there's something with the Samsung cables that isn't quite right.

    I don't know anything about putting the files on your SD card to update.

    Best of luck! I hope you can get it all figured out.
     
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  6. Wayn3t3ch

    Wayn3t3ch Member This Topic's Starter

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    Do you happen to remember the brand?
     
  7. rudyy

    rudyy Active Member

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    I had a similar hard time getting my Vista laptop to see my SII. I finally had to use the Kies troubleshooting tool to update the drivers, which Kies went and found on the Internet.
    Hope this helps.
     
  8. Ikenstein

    Ikenstein Well-Known Member

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    The brand is "Just Wireless" - seriously generic! =D
     
  9. Ikenstein

    Ikenstein Well-Known Member

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    Sorry, correction...

    The brand is "onn" or "ann", the first letter could be either O or A. It is a blue package with white letters. It is only the cable by itself.

    Here is the link to it on Walmart's mobile site (sorry, I'm not at my computer right now):
    mobile.walmart.com/ip/Micro-USB-Data-Sync-Cable/19417564?section=Images
     

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