So I've had my Eris for about 5 or 6 month and I have never had so many problems with a phone in my life. There are multiple problems I am having. 1. My phone is ridiculously slow and freezes easily. 2. I'm getting pretty sick and tired or my phone doing whatever it wants, whenever it wants to. For instant, my Eris has learned to resend texts. It will, at any given time, for any given reason, resend old messages that are in my outbox. 3. Sometimes my alarm will wake me up for work, and sometimes, it just doesn't. I have been into the Verizon store multiple times, and have been given advice on how to make it run faster. I have downloaded the task killer and use it a million times a day. It helps a little, but only with the speed issues. PLEASE...IF YOU HAVE ANY ADVISE LET ME KNOW. I would love nothing more than to throw it at the wall, but I know it won't help. All I want is a phone that will work when I want it to, and go at a decent speed. For the amount of money I paid for this phone, I expected to get a good phone, but....all I got was a really expensive phone with the speed of a phone I had 10 years ago. SUPER ANNOYING.