I m in deep trouble s4Support

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  1. hisham mohiuddin

    hisham mohiuddin New Member

    Dear fellows,
    I m deep trouble. I saved all mobile contact on gmail. Whenever I save new number I always save it on gmail instead of sim or device. Today I master reset my mobile s4 and after that I login my gmail and synchronised but no contact is showed up. Tried every way but blank. Please help

  2. Andre12dbsi

    Andre12dbsi Active Member

    Have you tried to log on to your Google account to see if your contacts were saved there? If they are you should be able to sync them, if they're not you at least know not to keep trying to get them to sync.
  3. hisham mohiuddin

    hisham mohiuddin New Member

    I tried but no contact is showing in gmail. I am wondering because before master reset I check the device and sim contact..they were nil and when I Check from "contacts to display" ..only gmail account is showing all contacts.. :( I m in deep shit
  4. Andre12dbsi

    Andre12dbsi Active Member

    If you've used a computer and they still don't show you may be in trouble.
  5. hisham mohiuddin

    hisham mohiuddin New Member

    Any other solution
  6. Andre12dbsi

    Andre12dbsi Active Member

    Not unless you backed up your contacts to another location.
  7. bobolinko

    bobolinko Well-Known Member

    Not any "Problem" ! Simple recovery, Just do this on your computer...

    GMail now offers a restore option for Contacts - you can roll back your Contacts to how they were at any time in the last 30 days.

    Go to Contacts and choose More Actions... Then Choose RESTORE CONTACTS.

    You'll be rolling in a few seconds.... No worries!
  8. Andre12dbsi

    Andre12dbsi Active Member

    This will work if he ever backed up his contacts to Gmail. If he's never backed them up there though this won't help.

    It's worth a shot.
  9. shmn

    shmn Well-Known Member

    My suspicion is that you were not actually saving them to your Google account but to the phone. I think it can be confusing when entering contacts and if you aren't careful, you can end up saving contacts to the wrong place. This is a common problem and lots of people have fallen prey to the way Samsung has you manage contacts using the stock app.

    If you are absolutely sure they were on Google and you had previously logged onto your Google account on a computer and had seen the contacts listed when when you go to "contacts" on your Gmail page, then it sounds like Google lost them which is very rare. Which is why I think your contacts were actually stored on the phone.
  10. shmn

    shmn Well-Known Member

    One more thing...are you sure you are using the correct Google account? Do you maybe have more than one account?

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