I need help, my phone will not pick up a signalSupport


  1. kandvallely

    kandvallely Member

    Hey everybody,
    Out of nowhere my phone decided to randomly shut itself off, and when it powered back on my phone hasn't had a signal since. I've tried to reactivate it hoping that would do something, but whenever it tries to connect the signal drops and whenever I try to call 611 my phone says that the mobile network isnt available. Please help?

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  2. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    Hello kandvallely.

    Have you considered altering your PRL settings back to the value originally there?
  3. kandvallely

    kandvallely Member

    Hi,
    Out of frustration i just took my phone and set it back to factory settings, so im assuming the prl settings are back to default, and i still dont have any service.
  4. mario0318

    mario0318 Well-Known Member

    If I'm not mistaken, PRL lists are programmed into the phone and doing a factory reset or installing custom ROMs don't change or update them. I think that will have to be done manually but I'm not sure how to go about it. I've only done the *228 update once.
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