I need help, wife shattered her EVO screen:(


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  1. rabidewok

    rabidewok Member This Topic's Starter

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    My wife just shattered her Evo screen getting out of the car. She forgot she had it setting in her lap, and of course we haven't bought any body armor or screen protector yet:( I was just wondering what the best method to handle this situation. We have the 7.00 dollar a month insurance through sprint, do i just take it in the store and they will fix it? Will it cost me more money? Will they replace it rather than fix it? Am i better off saying that it fell in the ocean and keep my battery and charger and just getting another one at the insurance replacement cost?? What is the insurance replacement cost on the Evo, seems like it was 75 on the hero. Anyways plz help, oh and i would post a picture but it would make you sick so ill spare you. :(
     

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  2. Kingkoa

    Kingkoa Well-Known Member

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    I believe it's either 100 or 150 to replace through tep
     
  3. 68Novaman

    68Novaman Well-Known Member

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    It will be $100 replacement fee. You could always say you lost it and keep the phone and everything with it instead of bringing it in.
     
  4. lyons238

    lyons238 Well-Known Member

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    +1. i was talking for a sprint rep for a bit and he told me to always claim my phone as lost because then you dont have to send the old one in so you get a phone quicker and you can keep the old one.
     
  5. The SPCS Guy

    The SPCS Guy Well-Known Member

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    Sorry to hear. Maybe the next time, people ought to be more careful. Forgetting you have an expensive piece of equipment is no excuse. Pay the $100.

    JE
     
  6. Kelmar

    Kelmar Done by choice VIP Member

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    Except for the fact that this is INSURANCE FRAUD!!!


    OP - Contact Sprint and advise them of your situation, they'll be able to direct you the best.
     
  7. BetterMost

    BetterMost Banned

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    I agree. When I broke one a long time ago I just told them I was boating and it fell in the lake when I was pulling up anchor. Then I got a whole new phone batteries cords and all.
     
  8. somnambulus

    somnambulus Well-Known Member

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    Is it $100 regardless of whether it is for damage done by user or lost phone?
     
  9. BetterMost

    BetterMost Banned

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    How is that? they are paying for the coverage and it was broken, how is that fraud? They cover broken phones.
     
  10. RoboMonkey

    RoboMonkey Well-Known Member

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    I beg to differ, all they're going to do with the phone is trash it anyway. In this case it will cost Sprint less to replace it if he just say's he lost it.
     
  11. laredo7mm

    laredo7mm Well-Known Member

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    It was for my daughter's moment. She dropped it, broke the screen...$100 to replace the phone.
     
  12. Kelmar

    Kelmar Done by choice VIP Member

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    Insurance fraud is any act committed with the intent to fraudulently obtain payment from an insurer.

    That is, LYING about the situation of the phone to get a replacement.
     
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  13. lyons238

    lyons238 Well-Known Member

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    ya kelmar dont be a nazi, its not like were saying say you lost the phone so you can get a new one and sell the old one. the phone is clearly broken...
     
  14. rabidewok

    rabidewok Member This Topic's Starter

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    so what your saying is that it will be 100 dollars no matter what i choose to do??? take it in or claim it lost???
     
  15. lyons238

    lyons238 Well-Known Member

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    yupp im pretty sure :/. note to self, dont ever forget phone on lap again. 2nd note to self, buy screen protector and case. sorry for your girls loss bro.
     
  16. laredo7mm

    laredo7mm Well-Known Member

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    well, you don't take it "in" anywhere. Everything is handled through Asurion. The Sprint stores won't help you much.
     
  17. sagedil

    sagedil Well-Known Member

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    It is still a lie and still illegal. Sorry if it bothers you but some of us still have ethics and expect the same from our fellow citizens.
     
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  18. Trident

    Trident VIP Member VIP Member

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    These two are right on the money!

    We are a strong supporter of the legal system and we will not tolerate this kind of discussion or activity here.

    Thanks for your cooperation!
     
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