Bought an incredible on june at best buy. Couple of days later, the account owner did a certificate of liability change. Without informing me, this voided my 30 days with verizon. I tried to return the phone before the 30 days to best buy, but when they called vzw, that's when I found out my 30 days was voided. They said they couldn't do it. The employee told me that they would extend my 30 days slightly and let me get exchange to the droid X. July 15 came and the droid X's sold out. Now it's been 3 weeks and they haven't received any stock and I've just been waiting for them since he told me I could get the droid x through them. I'm not even sure if i'm guaranteed the droid X and I have to leave for school in 2 weeks. Sigh ... I saw this in stock and cheaper at many other places (cheaper online, in stock at a damn wal-mart for the longest time). What's worse is that I might have been able to cancel through verizon if I called them up and talked to a supervisor myself about the 30 days and not being informed. But I called in after the 30 days and they said they couldn't do anything because its past the 30 days. I trusted the Best buy employee, but I haven't got any word back from him or stock @ the store. I called his phone and left a voicemail 2 weeks ago and never got a reply back. So i'm screwed here eh?