i think my htc hero is broke :-( please help!


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  1. darkdsk

    darkdsk New Member This Topic's Starter

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    Hey guys i've registered on this forum because i need you advice and information on my phones problem

    basically my phone was being very slow yesterday when i would try to unlock it and after a while it went dead, and then when i tried to turn the power on it comes up with this information.

    HERO CVT SHIP S-ON
    HBOOT - 1.76.0007 (HERO10000)
    MICROP-010f
    TOUCH PANEL -SYN0104
    RADIO-6.35.00.29
    AUG 4 2009 19:43:30

    HBOOT (thats in a blue box)

    <Back> Fastboot Mode
    <send> Simlock

    this has 3 android figures on skateboards at the bottom.

    now i've tried doing my own research about this fastboot and google came up with rooting the phone and unlocking it, i will now state that i have not even attempted to root my phone.

    i dont what to do, i try pressing the back button but nothing happens, i press send button and it locks sim which i can exit by using the back button, i try and take the battery out and put it back in but it comes up with the same information again, like there is no image on my phone :S

    i am stumped, please help me!

    Danny
     

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  2. Xyro

    Xyro 4 8 15 16 23 42 Moderator

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    Normally, if people are stuck on that screen, it will have some sort of error message. Like 'TOUCH PANEL -FAIL' is one I've heard of before. So it's unusual you don't get anything like that.

    You say that you can't push down the back button; do you think it might be stuck down/broken? Because it just so happens the way to boot into fastboot mode is to hold back + power.
     
  3. darkdsk

    darkdsk New Member This Topic's Starter

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    nope the back button is completely fine, its not stuck or anything, i dont know what is wrong
     
  4. speedygonzalez

    speedygonzalez New Member

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    Weird really, that's the screen you get when you flash the phone!? try holding the power and home key and re-booting that way.
     

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